XM...yet again

[St33lsinger]

Originally Posted by Bonanza7

I cancelled my xm radio when they turned by system off, and could not find my account, either by phone, radio ID or account number. They say none of the above exist. They claim, however that to cancel, you MUST call customer service, which of course never answers the phone, and they also claim that they can force anyone to renew indefinately. Strange, how can they renew, when they claim I don't exist? My point is, they are a joke, and why does GM continue to deal with them?

I have never had a problem calling them. In fact when it came for renewal they were pretty helpful. Hope you luck improves.

[tjd24]

Past two summers took advantage of the 6 months for $25 plus fees and set a calendar reminder 5.5 months out to cancel before auto-renewal. Both times was able to get to customer service and cancel without issue. Be sure to tell them to let it expire at the expy date otherwise they'll turn it off immediately and you will not get any credit back for unused days...