[arpad_m]

The PIN LexisNexis sent me didn't work the first time, I waited about a day and then it came alive.

I wouldn't want this information emailed through a bunch of servers to an account that is under the control of a third party, so that part I actually agree with. Sending the PIN in snail mail eliminates another threat vector, too, which is good. All this does not excuse subpar customer service experience, though.

[Dabjbr]

Originally Posted by arpad_m

The PIN LexisNexis sent me didn't work the first time, I waited about a day and then it came alive.

I wouldn't want this information emailed through a bunch of servers to an account that is under the control of a third party, so that part I actually agree with. Sending the PIN in snail mail eliminates another threat vector, too, which is good. All this does not excuse subpar customer service experience, though.

Hmmm, the letter was dated 4/3 but I’ll give it a few more days. It’s supposed to be active for 30 days so I should have plenty of time.

[Annihilate]

Originally Posted by Capricio

If anyone is successful suppressing the board without removing it, retaining microphone and compass features, please report back.

Also interested in this, and will be taking a look myself this weekend as well.

[Need4Camaro]

How do you disable this for both Lexis Nexis and also Verisk?

This really needs to be a class action lawsuit. This shouldn't be legal in the slightest.

[Mark R]

I got rejected 3X by Lexis Nexis, so I called yesterday to "verify" my information. I gave them the same information again and he agreed to send me the letter by mail with the code. I'll let everyone know what I get.

I also got my Verisk letter, which stated there was NO data from GM in their system. Maybe because I never turned on ONStar services, nor did I ever sign up for the smart driving app.

[Grtpkn]

https://www.forbes.com/sites/antonio...h=742f070646f1

[david_acm]

I believe I was enrolled in smart driver but did the whole opt out process after finding out that you could a few months after owning the car but before reading any threads about Verisk and LexisNexis. I distinctly remember seeing the acceleration/braking events in the Chevy app so I know that at the very least GM was collecting that info about me.

Last week I got a letter from both Verisk and LexisNexis saying they don't have any information on me. I wonder if either they deleted the data or GM requested the data to be deleted. Either way, I'm also not sure if that deletion continues up the chain. Did any entity that bought the driver data from LexisNexis/Verisk have a copy or were they using an API to access the information. I definitely hope it's the latter and that they weren't storing a copy of the data locally.

[The Maverick]

Originally Posted by Grtpkn

https://www.forbes.com/sites/antonio...h=742f070646f1

Nice! I am going to add the good news headline:

"General Motors Axes OnStar Smart Driver System After Privacy And Insurance Complaints"

And:

"Smart Driver users will be unenrolled from the program in addition to the software being removed from GM vehicles, the statement said."

[SS_Don]

LexisNexis and Verisk should also delete all data provided to them by GM.

[arpad_m]

Originally Posted by SS_Don

LexisNexis and Verisk should also delete all data provided to them by GM.

Verisk stated that they had received data from my car for a while, but they have nothing from the last 2 (or maybe 3) years, so the report was empty.

In fact I did try Smart Driver back in 2018, then quickly turned it off when I realized what it actually did and that my insurance company won't give me a dime off unless I install their spy app, too.

[Evergreen6]

Originally Posted by The Maverick

Nice! I am going to add the good news headline:

"General Motors Axes OnStar Smart Driver System After Privacy And Insurance Complaints"

And:

"Smart Driver users will be unenrolled from the program in addition to the software being removed from GM vehicles, the statement said."

The abruptness in discontinuing the program is interesting. The Smart Driver webpages and references to the program are all still up. Kind of makes me think the legal team had a panic moment over something and they ripped the plug out of the wall.