10-17-2017, 07:22 PM | #1 |
Drives: 17 NFG ZL1 17 GTR 22 RS6 Join Date: Apr 2017
Location: Upper Marlboro MD
Posts: 625
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I think the dealer damaged my car
I took the Z in for an oil change, nothing special, was in and out. Today when I open the passenger door I hear and feel the door scraping against the opposite side front fender. (Picture the passenger side door looking to the right of the door when it opens a separation of the door to the front fender occurs) There absolutely no damage to the door so I'm confused as hell as to why the door misaligned itself after 7000 miles. I've only had 3 passengers in the car and this was during break-in, so I've counted that out. It suddenly occurred that perhaps it was thrown on the lift incorrectly causing the misalignment within the door and the front fender. Do you think this is possible? Its the only thing I can think of...
I'm actually dropping the car off tomorrow for 4 TSBs (HVAC, Tranny overfill, replacement of springs, and tie rod tightened) and i hate going through the process of telling a dealer they damaged my car...... |
10-17-2017, 07:31 PM | #2 |
Drives: 2016 C7, 2016 370Z, Future 1LE Join Date: Jun 2015
Location: Central Florida
Posts: 80
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Check the fender behind the wheel on the bottom. If the lift is not aligned correctly damage to panel can result.
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10-17-2017, 07:41 PM | #3 |
Drives: X-15 Velocipede Join Date: Mar 2008
Location: SW Florida
Posts: 4,637
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+1
Improper lift points caused damage, most likely. Happened to others on this forum. Dealers only pay for 24 minutes labor total, for oil changes - they rack-em fast. Ask to meet the service manager before dropping the car off for service again. Fill him in. I've decided they can keep their "free" oil changes. Use a reputable quick service like Valvoline Instant Oil Change with a pit - no lifting or damage required. Check local reviews online. k
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10-17-2017, 07:48 PM | #4 |
Drives: 17 NFG ZL1 17 GTR 22 RS6 Join Date: Apr 2017
Location: Upper Marlboro MD
Posts: 625
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Thanks for the feed back guys, ill try and find those post to show that it has happened to others.....
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10-17-2017, 08:01 PM | #5 |
Drives: X-15 Velocipede Join Date: Mar 2008
Location: SW Florida
Posts: 4,637
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Sucks that happened...
Here you go: http://www.camaro6.com/forums/showth...ht=lift+damage http://www.camaro6.com/forums/showth...=494403&page=3 http://www.camaro6.com/forums/showthread.php?t=496001 http://www.camaro6.com/forums/showth...=488424&page=3 May be more, but I'm tired now. Use Google - with this search format: dealer lifted site:camaro6.com
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General Motors ASEP, A.S. Automotive Technology, Telecommunications Specialist, CISCO Network Engineer STANDARD DISCLAIMER camaro5 is furnishing this information "as is". camaro5 does not provide any warranty of the information whatsoever, whether express, implied, or statutory, including, but not limited to, any warranty of merchantability or fitness for a particular purpose or any warranty that the contents of the information will be error-free. |
10-17-2017, 09:06 PM | #6 | |
Drives: 2012 Porsche 911 Turbo S Join Date: Jan 2017
Location: Los Angeles, CA
Posts: 1,776
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Quote:
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10-17-2017, 09:27 PM | #7 |
Drives: ZL1/335i Join Date: Apr 2014
Location: Santa Barbara
Posts: 870
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That's the reason I just did my 500 mile oil change myself on my own dime. Simply not worth the possible issues. At least for me.
I'll add that with Chevy and most domestic dealerships, they have a dedicated "lube" department. These are typically young, low paid workers. I got my start as a lube guy at a Ford dealer years ago. I also worked at Jiffy Lube in high school. I wouldn't tell anyone to go there. That company and most like it are a joke. |
10-17-2017, 10:10 PM | #8 | |
Drives: 17 NFG ZL1 17 GTR 22 RS6 Join Date: Apr 2017
Location: Upper Marlboro MD
Posts: 625
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Quote:
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10-17-2017, 10:16 PM | #9 | |
Drives: 2017 ZL1 Join Date: Jun 2012
Location: Graniteville,SC
Posts: 645
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Quote:
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10-17-2017, 10:40 PM | #10 |
Drives: 2016 Camaro SS Join Date: Dec 2015
Location: Texas
Posts: 355
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Yup - improper lift. Dealer did that to my car as well...
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10-18-2017, 09:40 AM | #11 | |
Drives: ZL1/335i Join Date: Apr 2014
Location: Santa Barbara
Posts: 870
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Quote:
Unfortunately, I don't feel like I get that kind of service with GM. I took my first Corvette to the Chevy dealer across the street one time, and was very disappointed in the quality of work and attention to detail. They damaged one of my rocker panels and didn't even clean off the differential after doing a warranty fluid replacement. Never again. |
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10-18-2017, 11:51 AM | #12 |
Drives: C4,C6 Z06,Silverado,'17 Red Hot ZL1 Join Date: Aug 2016
Location: SoCal
Posts: 463
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Sorry to read this. Hope it works out for you...
I would never use Dealership Service unless I really had to. I would never claim to be the best mechanic, but I always am willing to learn and do everything I can on my own...I don't want anyone touching my baby, unless it is way above my abilities...and even then I would probably find someone better than a dealership apprentice :( |
10-18-2017, 12:30 PM | #13 |
Drives: 20 X3M CP & 19 ZL1 1LE A10 Join Date: Jun 2013
Location: Brenham, TX
Posts: 3,517
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I have lost faith in ALL service departments. All they have to do is treat the car with respect and pay attention to detail. Good luck with that.
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