Android Auto Update Now Available - Page 28

locktyght · 05-18-2017, 03:23 PM

Quote:

Originally Posted by Bodyslide

Here you go: I wonder if sometime this year that Gm started charging for the update?

Yeah, I sent that to the dealer AND opened a chat on Chevy.com, both say the bulletin is basically out dated.

50$ and an hours time to do it.

Adrian97c · 05-18-2017, 03:30 PM

So they are charging for a feature that was supposed to be included & advertised to be in the car?

Sent from my iPhone using Tapatalk

SuperSound · 05-19-2017, 08:15 AM

Quote:

Originally Posted by locktyght

Yeah, I sent that to the dealer AND opened a chat on Chevy.com, both say the bulletin is basically out dated.

50$ and an hours time to do it.

Call GM or find another dealer. Unless your car's B2B warranty is gone, it is covered.

locktyght · 05-19-2017, 09:14 AM

Quote:

Originally Posted by SuperSound

Call GM or find another dealer. Unless your car's B2B warranty is gone, it is covered.

After I jammed them up a little bit, here is the response I got, which I take as a half truth. The bulletin DOES state that there needs to be a coupon from GM for cars that had already been purchased.

"I apologize sir, but that bulletin states that the selling dealer was supposed to install it while they possessed it as part of the PDI process. That is the only way that a dealer can get reimbursed by GM for the install. From your vehicle VIS sheet the dealer had the car from Dec 2, 2015 to Oct 14, 2016 when you purchased it and they did not do the install. I have talked to the service manager and we will do it for a discounted price of 35 to cover technician time as a courtesy for you if you wish to proceed."

SuperSound · 05-19-2017, 09:21 AM

Quote:

Originally Posted by locktyght

After I jammed them up a little bit, here is the response I got, which I take as a half truth. The bulletin DOES state that there needs to be a coupon from GM for cars that had already been purchased.

"I apologize sir, but that bulletin states that the selling dealer was supposed to install it while they possessed it as part of the PDI process. That is the only way that a dealer can get reimbursed by GM for the install. From your vehicle VIS sheet the dealer had the car from Dec 2, 2015 to Oct 14, 2016 when you purchased it and they did not do the install. I have talked to the service manager and we will do it for a discounted price of 35 to cover technician time as a courtesy for you if you wish to proceed."

Yea I'd be done with them and ask to speak to the regional GM rep. myLink is covered as part of the B2B warranty. Any updates to it during that timeframe would be considered warranty work. If they don't know how to file the paperwork, then they are incompetent or crooked. PDI items also include recalls. They wouldn't charge for a recall fix now would they? Find you another dealer.

stella16 · 12-31-2017, 12:40 PM

https://www.yahoo.com/tech/kenwood-o...015200791.html

prattm · 02-21-2018, 01:14 PM

Quote:

Originally Posted by SuperSound

Yea I'd be done with them and ask to speak to the regional GM rep. myLink is covered as part of the B2B warranty. Any updates to it during that timeframe would be considered warranty work. If they don't know how to file the paperwork, then they are incompetent or crooked. PDI items also include recalls. They wouldn't charge for a recall fix now would they? Find you another dealer.

I just got my car 2/16/2018 (Its a 2016) I discovered that it does not have the Android Auto installed. After an online chat with Chevrolet's Infotainment department and a phone call to the GM rep, both informed me that there is no longer a coupon available and that the dealership may at their own discretion charge me to update the software..... and they both went out of their way to let me know it is NOT cover by B2B.

Just thought I would update everyone on how things are in February of 2018.

Emoto · 02-21-2018, 01:16 PM

Quote:

Originally Posted by prattm

I just got my car 2/16/2018 (Its a 2016) I discovered that it does not have the Android Auto installed. After an online chat with Chevrolet's Infotainment department and a phone call to the GM rep, both informed me that there is no longer a coupon available and that the dealership may at their own discretion charge me to update the software..... and they both went out of their way to let me know it is NOT cover by B2B.

Just thought I would update everyone on how things are in February of 2018.

There has to be a way to jailbreak these infotainment units and do things to them.

enzia35 · 02-21-2018, 07:02 PM

Even without warranty, isn't it about $50 anyway?

prattm · 02-22-2018, 05:35 AM

Quote:

Originally Posted by enzia35

Even without warranty, isn't it about $50 anyway?

I guess I'm going to be finding out in the near future, I'll keep everyone posted.

Opus13 · 02-22-2018, 09:37 AM

That sucks. The salesman at the dealership used his own phone cable to set up my phone before I left the lot and showed me how to use it.

prattm · 04-01-2018, 09:17 AM

Update:

I was able to get my car in to the dealer this past Friday (March 30th,2018) and they updated my software to have Android Auto. This was done at no charge and only took about 45 minutes.

Extremely happy this got settled.

MackSteelPrivateEye · 06-23-2020, 01:09 AM

Quote:

Originally Posted by BloodiedWraith

PDF: http://www.camaro6.com/forums/attach...0&d=1495138358

Dealers can now do the updates for those interested.

Anyone know if this is still valid and in affect? Mine is a 17'SS.

MackSteelPrivateEye · 06-23-2020, 02:55 PM

Hello!!!

05-18-2017, 03:30 PM	#380
Adrian97c Drives: Wife's 14' IS 250 Join Date: Mar 2014 Location: PSL, FL Posts: 2,207	So they are charging for a feature that was supposed to be included & advertised to be in the car? Sent from my iPhone using Tapatalk __________________ 2016 Camaro HBM A8, 2SS, NPP, Sunroof, Kalahari Interior/kneepads, Black bowties, 56v: -11% tint all around Ordered • 2/06/16 Built on • 3/22/16 Adopted • 4/07/16 Sold on 2/05/16: 2014 Camaro SW L99, 2SS, RS, NAV, Inferno Orange Interior: -Borla ATAK catback -Range AFM delete -15% tint all around -Red LED interior bulbs -55k white Cree LED fogs -License plate LED bulb swap -12" Sub Kit, BA amp swap -Oracle ghosted LED sidemarkers

12-31-2017, 12:40 PM	#384
stella16 1959 Chevy Apache 4X4 Drives: 2017 ZL1 Join Date: Feb 2016 Location: North Texas Posts: 420	https://www.yahoo.com/tech/kenwood-o...015200791.html __________________ 2017 ZL1 garnet red/A10/nav/pdr/sunroof/CF hood insert 1100 2-1-17 2000 2-14-17 3000 2-15-17 3000 TPW 3-13-17 3300 3-6-17 3800 3-13-17 4B00 3-13-17 4200 3-15-17 4800 3-22-17 5000 3-27-17 6000 3-28-17

02-21-2018, 07:02 PM	#387
enzia35 Drives: '16 Garnet Red 1SS Join Date: Mar 2014 Location: College Station, TX Posts: 3,450	Even without warranty, isn't it about $50 anyway? __________________ '16 Camaro 1SS '18 Miata GT Gone: '01 Camaro, '14 Camaro, '90 Miata

02-22-2018, 09:37 AM	#389
Opus13 Opus13 Drives: 2017 Camaro 1SS, Black Join Date: Jul 2017 Location: Elk Grove, CA Posts: 125	That sucks. The salesman at the dealership used his own phone cable to set up my phone before I left the lot and showed me how to use it. __________________ "My entire life in one sentence: It didn't go as hoped, but that's okay" Opus ie. Berkeley Breathed.

04-01-2018, 09:17 AM	#390
prattm Drives: 2016 RS/2LT Join Date: Feb 2016 Location: Petal Mississippi Posts: 30	Update: I was able to get my car in to the dealer this past Friday (March 30th,2018) and they updated my software to have Android Auto. This was done at no charge and only took about 45 minutes. Extremely happy this got settled.

06-23-2020, 02:55 PM	#392
MackSteelPrivateEye Banned Drives: 6 on the Flo' Super Sport Join Date: Jan 2011 Location: md Posts: 1,925	Hello!!!

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