Service wait time - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Crowmag · 02-07-2015, 09:34 PM

I took my car to the dealer today for my first oil change. I called Wednesday and made an appointment for 7:30 AM on Saturday. I get there and the service advisor tells me ohhh it will be about 2 hours. After the initial WTH, the wife and I walked around the area and went ahead and got breakfast. In their defense it only took 1.5 hours. I know next time to just drop it off. I've never waited that long for an oil change and it seemed excessive. How long do you guys wait for an oil change (that's if you take it to someone)?

rberns · 02-07-2015, 09:45 PM

I always do my own which takes about 20 minutes. The one time I did have the dealership do it took 45 minutes.

kville988 · 02-07-2015, 09:47 PM

Just got mine done a few days ago. I tried to make multiple appointments with multiple dealers. Each one I called before-hand and each one said "no need for an appointment, just come in whenever." Well, they were all busy when I showed up. I was a little angry since they all said they could do it and then when time came it was a different story. I felt like nobody wanted to do it because it's a new car so that means I pay nothing.

I finally got it done. Dealer said they were busy and it would take 45 minutes to an hour...I was out of there in an hour and 15 minutes. My dealership is literally 10 minutes away from town in the middle of nothing and has horrible cell phone service. No waiting room. no TV, nothing. I was bored the entire time lol.

kville988 · 02-07-2015, 09:49 PM

I could do it myself but I only let them do it because my warranty gives me free oil changes. I know this so called "complimentary" oil change with a new car was paid for when I signed the paperwork and put all that money down lol. so I will make them do it until It's no longer free.

760bowtie · 02-07-2015, 10:07 PM

I do my own oil changes now, but when I would take my truck in it was almost always at least an hour and a half and this was with an appointment as well. I finally gave up on the dealership and started doing them myself.

Muscle Car Memories · 02-07-2015, 10:32 PM

Quote:

Originally Posted by Crowmag

I took my car to the dealer today for my first oil change. I called Wednesday and made an appointment for 7:30 AM on Saturday. I get there and the service advisor tells me ohhh it will be about 2 hours. After the initial WTH, the wife and I walked around the area and went ahead and got breakfast. In their defense it only took 1.5 hours. I know next time to just drop it off. I've never waited that long for an oil change and it seemed excessive. How long do you guys wait for an oil change (that's if you take it to someone)?

I dont trust a dealer to touch my Camaro, they are a step above a instant oil change place at best so I do my own.

Chevy_cowboy · 02-07-2015, 10:37 PM

I do my own, usually takes around an hour but I like to let it drain good, change the clutch fluid and do a good check over the entire car while I'm at it.

If you're going to waste 2 hours of your time for a oil change anyway, might as well do the work yourself and stop paying someone else and risking that they screw it up.

Muscle Car Memories · 02-07-2015, 10:46 PM

Quote:

Originally Posted by Chevy_cowboy

I do my own, usually takes around an hour but I like to let it drain good, change the clutch fluid and do a good check over the entire car while I'm at it.

If you're going to waste 2 hours of your time for a oil change anyway, might as well do the work yourself and stop paying someone else and risking that they screw it up.

+1

Destructo09 · 02-07-2015, 10:46 PM

I made an appoint at Hendrick Chevrolet in Cary, NC to get a coolant drain/refill done. Normally about 30 minute job. I waited for just about 3 hours!

Plus side was they only charged me the 39.99 coupon I had even though my Camaro takes twice the coolant. Hardly worth my time though, I expected to go on my lunch break and my time at work is way more valuable than that.

The only reason it went to the dealer was because I didn't want to dispose of the coolant and since it only needs to be done every 5 years it's worth the trouble.

Also, they didn't say a word about the key recall, lol.

Homer2 · 02-07-2015, 10:55 PM

Made a 5 pm appointment at my dealer - at 3:30 last Thursday. Showed up at 4:30 - they took the car - I had a seat and it was done by 4:55.

Muscle Car Memories · 02-07-2015, 11:00 PM

Quote:

Originally Posted by Homer2

Made a 5 pm appointment at my dealer - at 3:30 last Thursday. Showed up at 4:30 - they took the car - I had a seat and it was done by 4:55.

Must have been a slow day for them

AdamEL · 02-07-2015, 11:03 PM

I always just drop it off and let them do it at their convenience. I work across the street from my dealer, so it's pretty convenient.

Homer2 · 02-07-2015, 11:13 PM

Quote:

Originally Posted by Muscle Car Memories

Must have been a slow day for them

End of the day is the best time to go for simple stuff like that.

linc400 · 02-08-2015, 12:18 AM

I always take mine to the dealership to get it washed for free. They have filtered water, and wash it by hand. It takes them about an hour to do it. If I add an oil change, it only adds about 1/2 hour or less. It isn't that it takes them that long to do the actual job. They have all kinds of other warranty repair or paid repair jobs going on and they have to find someplace to squeeze it in between. I know they always prioritize my car, and get it done no matter how busy they are, even for a free wash. There is a little diner nearby and a couple of shops. I just chill out and eat breakfast, maybe hit a shop or two, and they have it ready and waiting when I get back.

02-07-2015, 09:34 PM	#1
Crowmag Drives: 2015 2SS/RS L99 Join Date: Dec 2014 Location: AZ Posts: 113 View My Garage	Service wait time I took my car to the dealer today for my first oil change. I called Wednesday and made an appointment for 7:30 AM on Saturday. I get there and the service advisor tells me ohhh it will be about 2 hours. After the initial WTH, the wife and I walked around the area and went ahead and got breakfast. In their defense it only took 1.5 hours. I know next time to just drop it off. I've never waited that long for an oil change and it seemed excessive. How long do you guys wait for an oil change (that's if you take it to someone)?

02-07-2015, 09:45 PM	#2
rberns Drives: 2011 Camaro 2SS/RS Join Date: Apr 2011 Location: US Posts: 3,291 View My Garage	I always do my own which takes about 20 minutes. The one time I did have the dealership do it took 45 minutes. __________________ 2011 Camaro 2SS/RS, Circle D 3200, ADM Transmission Cooler, BTR Valvetrain, Cam Motion .621 .595 228/244 113+4, ARH 1 7/8 full exhaust, Cold Air Inductions, Katech C5R TC, Melling HV, BTR SLR lifters, Trunion Upgrade, LS2 Dampner, LS9 head gaskets, Bo White PTB, MM can, GFX, Subs, B&M Deep transmission pan, Holley fuel rail, Proform valve covers, relocated coil packs

02-07-2015, 10:37 PM	#7
Chevy_cowboy Drives: 2011 IOM 2SS/RS M6 Convertible Join Date: Feb 2014 Location: Southern Illinois Posts: 1,287 View My Garage	I do my own, usually takes around an hour but I like to let it drain good, change the clutch fluid and do a good check over the entire car while I'm at it. If you're going to waste 2 hours of your time for a oil change anyway, might as well do the work yourself and stop paying someone else and risking that they screw it up. __________________

02-07-2015, 10:46 PM	#9
Destructo09 Drives: 2010 CGM Camaro 2SS/LS3 Join Date: Oct 2013 Location: Raleigh-Durham Posts: 1,409	I made an appoint at Hendrick Chevrolet in Cary, NC to get a coolant drain/refill done. Normally about 30 minute job. I waited for just about 3 hours! Plus side was they only charged me the 39.99 coupon I had even though my Camaro takes twice the coolant. Hardly worth my time though, I expected to go on my lunch break and my time at work is way more valuable than that. The only reason it went to the dealer was because I didn't want to dispose of the coolant and since it only needs to be done every 5 years it's worth the trouble. Also, they didn't say a word about the key recall, lol. __________________ 2010 2SS BMR 1" Springs Koni Orange struts/shocks 1LE rear sway bar SRP Racing Pedals Hurst Billet short shifter Square tire/wheel setup Elite Engineering Catch Can Stainless Power longtubes/highflow cats K&N Typhoon CAI RPM Motorsports of Garner, NC dyno tune (421 RWHP)

02-07-2015, 10:55 PM	#10
Homer2 Drives: 50th Anni.. coming home 11/01 Join Date: Jul 2014 Location: Toronto. Ontario Posts: 1,636	Made a 5 pm appointment at my dealer - at 3:30 last Thursday. Showed up at 4:30 - they took the car - I had a seat and it was done by 4:55. __________________ ##################### Built Sept 16/2016 - #2681 of 5955. She came home with me 11/01/16. 50th Anni, 2SS, A8, NPP, NGM Rock Guards, Footwell Lighting, Black Bow Ties, Street Warrior Rotors and Pads, Ceramic Pro, 3M PPF, Oracle Ghosted Side Markers, Kooks 2" headers w/hi flow cats. GPI Stage 1 Cam installed at 305,000 kms.

02-07-2015, 09:47 PM	#3
kville988 Lurking in my SS Drives: '14 2SS/RS L99 Join Date: Jul 2014 Location: Louisiana Posts: 290	Just got mine done a few days ago. I tried to make multiple appointments with multiple dealers. Each one I called before-hand and each one said "no need for an appointment, just come in whenever." Well, they were all busy when I showed up. I was a little angry since they all said they could do it and then when time came it was a different story. I felt like nobody wanted to do it because it's a new car so that means I pay nothing. I finally got it done. Dealer said they were busy and it would take 45 minutes to an hour...I was out of there in an hour and 15 minutes. My dealership is literally 10 minutes away from town in the middle of nothing and has horrible cell phone service. No waiting room. no TV, nothing. I was bored the entire time lol.

02-07-2015, 09:49 PM	#4
kville988 Lurking in my SS Drives: '14 2SS/RS L99 Join Date: Jul 2014 Location: Louisiana Posts: 290	I could do it myself but I only let them do it because my warranty gives me free oil changes. I know this so called "complimentary" oil change with a new car was paid for when I signed the paperwork and put all that money down lol. so I will make them do it until It's no longer free.

02-07-2015, 10:07 PM	#5
760bowtie Drives: 2014 1SS/RS, 2018 Silverado CC Join Date: Apr 2014 Location: Oceanside, CA Posts: 1,487	I do my own oil changes now, but when I would take my truck in it was almost always at least an hour and a half and this was with an appointment as well. I finally gave up on the dealership and started doing them myself.

02-07-2015, 11:03 PM	#12
AdamEL Adam E. Lucchesi Drives: 2010 1SS/RS LS3 VR Join Date: Aug 2012 Location: Memphis, TN Posts: 1,381 View My Garage	I always just drop it off and let them do it at their convenience. I work across the street from my dealer, so it's pretty convenient.

02-08-2015, 12:18 AM	#14
linc400 Drives: 2012 2LT 45th anniversary convert Join Date: Apr 2012 Location: Chicago Posts: 265	I always take mine to the dealership to get it washed for free. They have filtered water, and wash it by hand. It takes them about an hour to do it. If I add an oil change, it only adds about 1/2 hour or less. It isn't that it takes them that long to do the actual job. They have all kinds of other warranty repair or paid repair jobs going on and they have to find someplace to squeeze it in between. I know they always prioritize my car, and get it done no matter how busy they are, even for a free wash. There is a little diner nearby and a couple of shops. I just chill out and eat breakfast, maybe hit a shop or two, and they have it ready and waiting when I get back.