09-27-2016, 04:41 PM | #505 | |
Drives: '16 Garnet Red 1SS Join Date: Mar 2014
Location: College Station, TX
Posts: 3,450
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'16 Camaro 1SS
'18 Miata GT Gone: '01 Camaro, '14 Camaro, '90 Miata |
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09-27-2016, 05:16 PM | #506 | |
A Heartbeat Away.........
Drives: Not As Fast As I Would Like To Join Date: Mar 2016
Location: Maryland
Posts: 1,379
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It might have benefited you if you hadn't published the whistle eliminator information on an open forum. Contact your customers directly (that is a best business practice). The reason why only 3% have requested the whistle eliminator is probably because they don't know about it. Not everyone is a forum member. Or, maybe you are hoping they do not request the fix. I don't know for sure because I can't read your corporate minds. As to the truck CAI. Several years ago I had a Silverado I bought at auction with 17,000 miles. One of the first things I did was add a CAI CAI. It whistled like no tomorrow when I was in any kind of enclosed space. Tunnel, sound deadening walls on highways, garage. Don't have the truck any longer so I can't register the CAI. However, I did contact your company at the time and got the 'I really don't give a crap about you - NO SATISFACTION AT ALL run-around'. You have anything further cause I'm just gettin warmed up?
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2016 Hyper Blue Metallic 2SS | A8 | MRC | Sunroof | Nav | Mishimoto Catch Can | GM CAI | Hurst Shifter | Borla S-Type Exhaust | Body Color Splash Guards | 1LE Splitter | GM Dark Tail Lights | ZL1 Third Brake Light | Custom Fuel Door, Badges & Bowties | Oracle Side Markers | Blacked Out Stuff | Opti-Coat Pro+ The problem with this world is stupidity. I'm not saying there should be penalties for stupidity, but why don't we just take the warning labels off everything and let the problem solve itself. |
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09-27-2016, 05:30 PM | #507 | |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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09-27-2016, 05:34 PM | #508 |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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09-27-2016, 05:51 PM | #509 |
A Heartbeat Away.........
Drives: Not As Fast As I Would Like To Join Date: Mar 2016
Location: Maryland
Posts: 1,379
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I am going stop before this goes any further because I do not want to get banned from the forum. But obviously you did not thoroughly read my post. Other than the whistle, which you confirm exists, I have no problem with your new product for the Gen6 Camaro. It is your business practices that I take issue with. And I certainly am happy that you strive to provide the highest quality products and the best customer service. Good luck with that. From my experience in the past, your customer service hasn't even been close to adequate.
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2016 Hyper Blue Metallic 2SS | A8 | MRC | Sunroof | Nav | Mishimoto Catch Can | GM CAI | Hurst Shifter | Borla S-Type Exhaust | Body Color Splash Guards | 1LE Splitter | GM Dark Tail Lights | ZL1 Third Brake Light | Custom Fuel Door, Badges & Bowties | Oracle Side Markers | Blacked Out Stuff | Opti-Coat Pro+ The problem with this world is stupidity. I'm not saying there should be penalties for stupidity, but why don't we just take the warning labels off everything and let the problem solve itself. |
09-27-2016, 06:02 PM | #510 |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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[QUOTE=Hyper16;9332512] I am going stop before this goes any further because I do not want to get banned from the forum. But obviously you did not thoroughly read my post. Other than the whistle, which you confirm exists, I have no problem with your new product for the Gen6 Camaro. It is your business practices that I take issue with. And I certainly am happy that you strive to provide the highest quality products and the best customer service. Good luck with that. From my experience in the past, your customer service hasn't even been close to adequate. [/QUOT
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09-27-2016, 06:03 PM | #511 |
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I currently do not own a CAI cai. But I did have one on my 5th gen. It was a quality product and good looking under the hood, not to mention giving noticably more power. They are supporting thier early adopter customers with a free fix. I call that great support!
Are companies supposed to be charities helping thier competition? Now if we were talking about life saving products that would be a different story. The health care business, research, and health care insurance along with colleges should ALL be not for profit. But manufacturers of hot rodding parts? It is everyone for themselves. Research you purchases and make a good choice like a Cold Air Inductioins CAI.
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"Democracy Dies in Darkness" |
09-27-2016, 06:09 PM | #512 |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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We have absolutely no records of any complaints or specifically your complaint on a Silverado CAI system whistle noise. We record any customer concern that we recieve. We are a manufacturer of OEM parts, so as you can imagine, we are held to the highest quality standards, reporting and record keeping. If you have a past email to us about this issue please forward it to us at support@coldairinductions.com, Thanks and have a great night.
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09-27-2016, 06:13 PM | #513 | |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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09-27-2016, 06:33 PM | #514 | |
A Heartbeat Away.........
Drives: Not As Fast As I Would Like To Join Date: Mar 2016
Location: Maryland
Posts: 1,379
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Quote:
Boa noite !
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2016 Hyper Blue Metallic 2SS | A8 | MRC | Sunroof | Nav | Mishimoto Catch Can | GM CAI | Hurst Shifter | Borla S-Type Exhaust | Body Color Splash Guards | 1LE Splitter | GM Dark Tail Lights | ZL1 Third Brake Light | Custom Fuel Door, Badges & Bowties | Oracle Side Markers | Blacked Out Stuff | Opti-Coat Pro+ The problem with this world is stupidity. I'm not saying there should be penalties for stupidity, but why don't we just take the warning labels off everything and let the problem solve itself. |
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09-27-2016, 06:59 PM | #515 | |
Drives: '16 Red Hot 2SS M6 NPP Join Date: Apr 2016
Location: The Beach, NC
Posts: 603
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Lol, no dude. Don't follow politics at all and am completely neutral.
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But rather they require this "fix" for their product only. And CAI, I am justified in my request because while I don't hear a whistle with my Mishimoto, I would be intrigued if the tone changed with your eliminator and would spend money with you to experiment and report to the forum as a forum member should.
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'16 2SS, M6, Borla Atak |
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09-27-2016, 10:34 PM | #516 | |
Drives: 2023 2SS Convertible Join Date: May 2009
Location: Metro Detroit
Posts: 1,063
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Quote:
-Geoff
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'12 2SS RS Convertible - Traded in.
'16 2SS Convertible - White on white, mag-ride, NPP, nav. Sold! '23 2SS Convertible -Same as above except orange. |
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09-28-2016, 07:31 AM | #517 | |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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09-28-2016, 07:50 AM | #518 | |
Drives: 2010 SS/RS Supercharged 427 Build Join Date: Nov 2010
Location: Michigan
Posts: 5,504
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Quote:
We are truly focused on developing and manufacturing our cold air intake systems. Trying to make a profit on this part was not our priority, we just wanted to make all of our customers happy. People forget that we were to market, with our 6th gen system, a few months prior to the competition. So, we had stared researching and developing this part prior to other systems being in the marketplace. I hope that clarifies your questions. Thanks. |
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Tags |
6th gen camaro, 6th gen intake, camaro intake, camaro6, hyper blue |
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