Phone Calls!!!!! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

DsCamaro1 · 09-28-2016, 03:45 PM

Just throwing my 2 cents out there if you don't answer the phone when I call to ask questions about doing business with you and I've never spoken to anyone at your company before and you want me to email some guy named Tony. Then your not getting my business. Sorry but that's bullshit. Keep the phones going F this Email shit.

Tonys10SS · 09-28-2016, 05:13 PM

What is the company? Not that it really matters, but emailing will allow the company to help more people more efficiently. I understand you want to speak to a real person on the phone, but sometimes the company is short staffed and emailing will ensure that your question gets answered quicker. Just my opinion anyway.

URBAN LEGEND · 09-28-2016, 05:17 PM

Plus email leaves a trail of what he or she said.

DsCamaro1 · 09-28-2016, 10:08 PM

I called a company called Speed Inc. They seem to have a good rep. So I spoke to the lady that answered the phone I asked to talk to a tech and she said to email some guy named tony. I have specific questions to ask so I'm not typing out a whole dictionary. I can ask questions faster and respond to someone way quicker than an email. Especially for a first time caller I want to know what type of people I'm dealing with. After I have collected info from them then I can email or text them other questions in the future.I'm a firm believer in first impressions and they did not impress me.

Tonys10SS · 09-29-2016, 10:13 AM

To each their own. Maybe email him the basics of your question and ask if he could give you a call to go into further detail. That is not out of the question in my opinion, but it seems you have already made up your mind and are not willing to give them a chance to answer your questions. I am not seeing that they did anything wrong here, the rep told you what to do to get your information going and questions pointed in the right direction, you just did not like the answer that you got. Again, to each their own.

sherob · 09-29-2016, 10:30 AM

I prefer email to phone calls... I can refer back to email, it's there in stone. I don't have time for phone calls during the day, I work...

motorhead · 09-29-2016, 10:42 AM

Quote:

Originally Posted by sherob

I prefer email to phone calls... I can refer back to email, it's there in stone. I don't have time for phone calls during the day, I work...

Same here. I do as much as possible through email. Then its impossible for someone to lie and say they didn't say that. The BSers I deal with never want to do business by email. They don't want to be held to the wall.

willhe64 · 09-30-2016, 12:03 PM

Quote:

Originally Posted by Tonys10SS

To each their own. Maybe email him the basics of your question and ask if he could give you a call to go into further detail. That is not out of the question in my opinion, but it seems you have already made up your mind and are not willing to give them a chance to answer your questions. I am not seeing that they did anything wrong here, the rep told you what to do to get your information going and questions pointed in the right direction, you just did not like the answer that you got. Again, to each their own.

You're that Tony guy aren't you

09-28-2016, 03:45 PM	#1
DsCamaro1 Drives: 2011 SIM 2SS RS L99 Join Date: Feb 2015 Location: Chicago Posts: 279 View My Garage	Phone Calls!!!!! Just throwing my 2 cents out there if you don't answer the phone when I call to ask questions about doing business with you and I've never spoken to anyone at your company before and you want me to email some guy named Tony. Then your not getting my business. Sorry but that's bullshit. Keep the phones going F this Email shit.

09-28-2016, 05:17 PM	#3
URBAN LEGEND Drives: 20 X3M CP & 19 ZL1 1LE A10 Join Date: Jun 2013 Location: Brenham, TX Posts: 3,517	Plus email leaves a trail of what he or she said. __________________ 🔺22 RS E TRON GT 🔺21 Model S Plaid

09-29-2016, 10:30 AM	#6
sherob Drives: 2015 SW 1SS/RS 1LE Join Date: Mar 2015 Location: Brighton, CO Posts: 2,736	I prefer email to phone calls... I can refer back to email, it's there in stone. I don't have time for phone calls during the day, I work... __________________ “The Eagles and the Captain and Tennille ruled the airwaves, and we were the answer to it.” - Joey Ramone

09-28-2016, 05:13 PM	#2
Tonys10SS Drives: 2017 ZL1 A10 Join Date: Sep 2013 Location: Tallahassee, FL Posts: 147	What is the company? Not that it really matters, but emailing will allow the company to help more people more efficiently. I understand you want to speak to a real person on the phone, but sometimes the company is short staffed and emailing will ensure that your question gets answered quicker. Just my opinion anyway.

09-28-2016, 10:08 PM	#4
DsCamaro1 Drives: 2011 SIM 2SS RS L99 Join Date: Feb 2015 Location: Chicago Posts: 279 View My Garage	I called a company called Speed Inc. They seem to have a good rep. So I spoke to the lady that answered the phone I asked to talk to a tech and she said to email some guy named tony. I have specific questions to ask so I'm not typing out a whole dictionary. I can ask questions faster and respond to someone way quicker than an email. Especially for a first time caller I want to know what type of people I'm dealing with. After I have collected info from them then I can email or text them other questions in the future.I'm a firm believer in first impressions and they did not impress me.

09-29-2016, 10:13 AM	#5
Tonys10SS Drives: 2017 ZL1 A10 Join Date: Sep 2013 Location: Tallahassee, FL Posts: 147	To each their own. Maybe email him the basics of your question and ask if he could give you a call to go into further detail. That is not out of the question in my opinion, but it seems you have already made up your mind and are not willing to give them a chance to answer your questions. I am not seeing that they did anything wrong here, the rep told you what to do to get your information going and questions pointed in the right direction, you just did not like the answer that you got. Again, to each their own.