07-25-2017, 10:32 AM | #1 |
Drives: 2017 ss Join Date: Nov 2016
Location: Tex
Posts: 100
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Power steering warranty claim denied because of springs?
Just got a call from my buddy at the dealership telling me that my warranty claim for the "service power steering" won't be approved because my car is lowered.... any suggestions?
Dropped the car off for the power steering, windshield fogging up, paint issues and a clicking sound in the rear. |
07-25-2017, 11:32 AM | #2 |
Drives: 2017 Camaro 1LT HBM Join Date: Sep 2016
Location: Newfoundland, Canada
Posts: 171
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was yours the GM lowering kit?
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07-25-2017, 11:54 AM | #3 |
Drives: 2017 ss Join Date: Nov 2016
Location: Tex
Posts: 100
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07-25-2017, 12:51 PM | #4 |
#becauseracecar
Drives: 2016 SS Sedan, 2016 Camaro SS Join Date: May 2015
Location: Phoenix
Posts: 2,959
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Wow, that's a stretch. I would make sure that they send you something explaining exactly how the lowering springs affected the power steering. Without a direct cause from the springs, they're treading on dangerous ground. Even if they aren't the GM springs, clearly the car can be lowered since they (GM) offer their own product to lower it. I'd be pissed.
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07-25-2017, 12:59 PM | #5 | |
Drives: 2017 ss Join Date: Nov 2016
Location: Tex
Posts: 100
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Quote:
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07-25-2017, 01:09 PM | #6 |
Drives: Crush ZLE M6 | 2000 Corvette FRC Join Date: Jun 2010
Location: Cencal
Posts: 1,659
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If push came to shove in court, they could likey explain lowering the car changes the cars steering rack geometry. Bang bang. They win. Still BS though.
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07-25-2017, 01:12 PM | #7 |
Drives: Sold Join Date: Mar 2017
Location: Somewhere
Posts: 775
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07-25-2017, 01:15 PM | #8 | |
Drives: Summit White 2016 2SS Join Date: Jan 2015
Location: Mont Belvieu Tx
Posts: 712
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Quote:
__________________
2015 1LE sold
2016 2SS sold |
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07-25-2017, 01:25 PM | #9 | |
#becauseracecar
Drives: 2016 SS Sedan, 2016 Camaro SS Join Date: May 2015
Location: Phoenix
Posts: 2,959
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Quote:
PA: Does GM offer lowering springs? D: Yes PA: Do those alter the steering rack geometry like any other lowering spring? D: Yes PA: So did GM release a product knowing that it could negatively affect a very important part of the car that, if damaged, can cause serious injury or death to the driver, passengers, and other motorists? D: Ummm.... PA: Folks, GM has just admitted that they released a product that they know can harm everyone on the road. It could even be one of you! DA: Objection, speculation and relevance J: Sustained Too late, it's on the record and in the jury's mind. It's called the Reptile Theory defense and usually it's used by defense attorney's but I can see a plaintiff attorney using it in this case. Big corp vs. little guy. EDIT: But this would NEVER go to trial anyway. GM wouldn't allow it for such a small amount. |
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07-25-2017, 01:39 PM | #10 | |
Drives: Sold Join Date: Mar 2017
Location: Somewhere
Posts: 775
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Quote:
Even down to the metal types and the mixtures of them in the coils, number of coils in the spring, if there's a coating on them and what it's made of, how they sit in the spring seat. Even down to the bound/rebound rates of the spring itself. Unless, of course, you summon your spunky fiance to the stand, who's the daughter of a mechanic, whose brothers are all mechanics and can for sure tell you that car did or did not have posi-traction. |
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07-25-2017, 01:45 PM | #11 | |
#becauseracecar
Drives: 2016 SS Sedan, 2016 Camaro SS Join Date: May 2015
Location: Phoenix
Posts: 2,959
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Quote:
I still would like to know what ends up being wrong with the rack. EDIT: Great My Cousin Vinnie reference BTW |
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07-25-2017, 01:54 PM | #12 | |
Drives: Sold Join Date: Mar 2017
Location: Somewhere
Posts: 775
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Quote:
And, thank ya... The whole time, I just hear Herman Munster saying "overruuuuuuled!" |
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07-25-2017, 02:10 PM | #13 |
Drives: 2017 ss Join Date: Nov 2016
Location: Tex
Posts: 100
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Well I'm waiting on the service guys to get off their lunch and also waiting on a price for the steering gear assembly.
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07-25-2017, 02:33 PM | #14 |
#becauseracecar
Drives: 2016 SS Sedan, 2016 Camaro SS Join Date: May 2015
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Posts: 2,959
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