08-11-2017, 09:45 AM | #15 |
Drives: 2017 ZL1 A10 Join Date: Nov 2009
Location: Pearland, TX
Posts: 465
|
Isn't that the problem where you have to take the wheel off and clean the mating surface on the wheel and the brake rotor?
|
08-11-2017, 09:51 AM | #16 |
Drives: 2017 ZL1 A10 (Summit White) Join Date: Apr 2017
Location: Detroit,MI
Posts: 195
|
I agree with you, this is wrong. They shouldn't be beating on our cars period. Lets beat on theirs see how they like it.
|
08-11-2017, 09:52 AM | #17 |
Drives: ZL1 Join Date: Jun 2012
Location: USA
Posts: 288
|
I agree. Did there road test damage the car? I am fortunate I have a great relationship with my Chevy dealer and service manager so I never worry about them abusing my car. If they want to road test it go ahead.
__________________
2018 ZL1 Vert
2018 Dodge Demon |
08-11-2017, 10:02 AM | #18 | |
Drives: 17 M6 ZL1 Join Date: Jun 2017
Location: Out West
Posts: 9
|
Quote:
On a possibly related note I received a call from the tech this morning letting me know they cant get the wheels off because of the lock. I told them as far as I know its the stock Chevy wheel lock. They said they would look around for a key. Which is not super confidence inspiring either. Also I wanted to take a second to thank everyone for their advice so far its has given me a few ideas for my future interaction with dealerships seems like I am way to trusting. |
|
08-11-2017, 10:22 AM | #19 |
Drives: Nothing, yet Join Date: Jul 2017
Location: Planet Earth
Posts: 78
|
Honestly, I never take my car to the dealer unless there is something seriously wrong. Do the easy stuff yourself, or take it to somewhere where you can wait for easy stuff (I don't change my own oil in the winter) so you can see if it takes off in a cloud of smoke 10 minutes later.
I think it is naive (and I mean this just as a matter of fact, not an insult) to think that people working on cars all day won't want to take the opportunity to joy ride a car they probably can't afford, given the chance.. Like everyone has said, I wouldn't sweat it from a damage perspective. You've probably driven it harder yourself at some point. It is the disrespect that would bother me. |
08-11-2017, 10:53 AM | #20 |
Drives: 2017 ZL1 Join Date: Mar 2014
Location: DFW, TX
Posts: 302
|
You guys don't use valet mode when you drop the car off for service?
For those equipped with the PDR, video doesn't lie! |
08-11-2017, 12:58 PM | #21 |
KaBoom1701
Drives: 13' ZL1 Red M6 Join Date: Dec 2012
Location: I.E. SoCal (Yucaipa)
Posts: 8,630
|
Don't trust dealers.......never will.
__________________
Mods:
Roto-Fab Intake, WW Res. kit & Big Gulp Air Scoop, Elite Catch Can, ATI Super Damper & 18% OD Pulley, LF Idler pulley bracket, Metco CC breather, ID850 Injectors, Stainless Power Headers w/ ceramic coating, TR71X Spark Plugs, JMS Fuel Pump Booster, Bo White TB, Tuned by Ted @ Jannetty Racing, Ron Davis HX, D3 Reservoir, Pfadt 1" Springs, Moreno Camber Plates, ZL1 Addons Splitter guard washers, Tow Hook kit & rock guards, Hurst Shifter Billet Plus 6 Speed Short Shifter, ZL1 DRL lighting harness, ZL1 Recaro Seats. |
08-11-2017, 06:51 PM | #22 |
Drives: 17 M6 ZL1 Join Date: Jun 2017
Location: Out West
Posts: 9
|
So I just got the car back and I thought I would post an update for any one interested.
Turns out its a bushing and sway bar issue which the dealership needed to order in. I went in told them to cancel the order and that I would be taking car elsewhere based on what I felt was some crazy acceleration reported by OnStar. The tech claimed no such acceleration had taken place. I responded that based on my experience with the OnStar tracking and the situation in general that I did accept that. He asked me to still give him a high rating because "Its a big part of his pay" and that I should just talk about the acceleration in the comments of the survey. He then told me he was not the one driving (this seems to contradict the no crazy acceleration happened claim and why the hell did he have someone else driving the car to hear the noise). I still have heard nothing from the Service GM after leaving a message and talking to one of the sales mangers that I worked with before. I think this speaks volumes as well. To be fair on the way home I did give the car some gas not what I call crazy by any means but way more than what I felt needed to hear the noise. Especially since it was quite clear pulling out of the parking lot. OnStar did log those times as Hard Acceleration. So its possible it may not have been as bad as I imagine but, I kind of doubt it. As far as the needed repairs I am taking it to another dealer about 5 miles away tomorrow. I have spoken to the service manager there about my experience with the first dealer and he assured me that would not happen. I know it may be wishful thinking, but I am hoping that if I make it clear to the manager and the tech when I drop it off that I will be keeping an eye on it. Maybe that will stop the issue before it starts. Its also possible they will just jimmy rig OnStar and I will have no tires left when I pick it up. Of course that could just be my paranoia that this has instilled in me. Thanks again for all your advice and help. |
08-12-2017, 12:15 PM | #23 |
Drives: 20 X3M CP & 19 ZL1 1LE A10 Join Date: Jun 2013
Location: Brenham, TX
Posts: 3,517
|
Pursue what exactly?
__________________
🔺22 RS E TRON GT
🔺21 Model S Plaid |
08-12-2017, 12:18 PM | #24 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
|
His question was:
'So my main question is am I crazy to be pretty damn pissed and asking for the GM to contact me or would you guys do the same?" |
08-12-2017, 12:36 PM | #25 |
Drives: 2016 1SS, 2017 JKU Wrangler Join Date: Mar 2016
Location: San Diego
Posts: 876
|
6 miles isn't bad actually....I delivered our first zl1 a10 and I literally watched the car get unloaded from trailer to dealer lot and it had 26 miles on it...all from factory QC. It happens.
__________________
SLO 1SS - sold
1SS MRC NPP 6MT 2018 Ram Rebel 4x4 5.7 |
08-12-2017, 02:34 PM | #26 |
Drives: 20 X3M CP & 19 ZL1 1LE A10 Join Date: Jun 2013
Location: Brenham, TX
Posts: 3,517
|
Pursue GM to contact him? Good luck with anything happening there. Nothing happened to his car. Find a new dealer. Tell dealer no offsite driving authorized. I just told this to BMW this morning when I dropped off my M5 for service.
__________________
🔺22 RS E TRON GT
🔺21 Model S Plaid |
08-12-2017, 03:00 PM | #27 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
|
Read closer........, of course GM won't do anything...see he used "the GM"? So, I too meant gen mgr.
|
08-12-2017, 03:50 PM | #28 |
Drives: 20 X3M CP & 19 ZL1 1LE A10 Join Date: Jun 2013
Location: Brenham, TX
Posts: 3,517
|
I read it closer. Still, nothing will happen.
__________________
🔺22 RS E TRON GT
🔺21 Model S Plaid |
|
|
Post Reply
|
|
|