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Old 01-07-2016, 05:07 PM   #1
jos3ywales
 
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UPDATE ON MY HEATER CORE

Well I called Dealership 2 days ago, they said they got the part and was about to start on it, After he told me that I proceeded to to say you will be replacing the carpet and padding right? He said uhhhh uhhh well I don't know about that. I said well sir before you go any further it is a known defect in these cars, I paid for a full bumper to bumper warranty and the Antifreeze is Toxic. Besides that the smell will never come out of it. I told the service manager I expected it replace but I was nice.

I'm kinda in a catch 22 my dad has been the head salesman there for over 20 years and I know the owners well. 2 Bothers and a Sister. I dont want to make them mad and make trouble for my Father, but we might have some problems. I have still heard nothing back from them. I am gonna call them back Tomm and see how it's coming and get more info on th ecarpet and padding. I am sure I am just a worry wart and nothings up.
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Old 01-08-2016, 04:46 AM   #2
pincoin
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I also thought you have to take the windshield out to replace it?
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Old 01-08-2016, 05:28 AM   #3
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I would be calling the company that's paying the bill on that warranty. Your dealer will submit
the invoice to them, weather it's GM or another company. I agree the carpeting must be
replaced so this is definitely worth following up on. Good luck getting this resolved.
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Old 01-08-2016, 07:45 AM   #4
TheHorse13

 
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If coolant leaked into the carpet, then the padding and carpet have to be replaced or you'll never get the smell out. Be vigilant on insisting on the replacement of both. It's the right way to do the repair.
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Old 01-08-2016, 09:39 AM   #5
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This reminds me of a joke..
Eve waded into a stream and God said.. Great, I'm never going to get that smell off the fish..
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Old 01-08-2016, 03:46 PM   #6
jos3ywales
 
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windshield does has to come out Oh and I just gotoff the phone with them, they scratched my tint up on it installing the windshield back. They ask If I want them to take it off, I said uh yeah then you can pay someone to come replace it so make it like new like it was!!!!!!
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Old 01-08-2016, 04:15 PM   #7
rickwelch69
 
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Quote:
Originally Posted by jos3ywales View Post
windshield does has to come out Oh and I just gotoff the phone with them, they scratched my tint up on it installing the windshield back. They ask If I want them to take it off, I said uh yeah then you can pay someone to come replace it so make it like new like it was!!!!!!
I got a brand new FACTORY windshield when they did my heater core
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Old 01-08-2016, 05:13 PM   #8
jos3ywales
 
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Quote:
Originally Posted by rickwelch69 View Post
I got a brand new FACTORY windshield when they did my heater core
yeah we are gonna butt heads I can see they havent replaced my carpet and padding either, as of now just cleaned it. I already told them once I wanted new....
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Old 01-08-2016, 06:08 PM   #9
TooCool5


 
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windshield only comes out if they do the repair by the book. There are other methods if you search on here.
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