Audio Won't turn on

dragonZ28 · 01-01-2016, 03:47 PM

Started the car up, and got an OnStar message about some BS, and then my audio won't work. My radio doesn't work, my bluetooth doesn't work, nothing.

When I turn the volume dial, it says it is changind the phone volume - even when there is no phone connected. The volume is not muted, but the HUD says "Audio Off" and even has the speaker with a marked out symbol. What gives? Anyone else experience this?

For what it's worth, I left the car, set the alarm, and got back in. The problem was still there. I will try to disconnect the battery if it persists. Then, it goes to the dealer.

Glen e · 01-01-2016, 03:49 PM

somehow your car is stuck in phone mode, mess with the wheel buttons for phone...but yeah, a 20 min disconnect should get it...

LovePhenom · 01-01-2016, 04:15 PM

This happened to alot of us last month. Turn the car off, then restart it. It's a glitch in the OnStar promotion

dragonZ28 · 01-01-2016, 05:42 PM

It seems that shutting the car off for a few minutes fixed the problem. This should be fixed, though. I also find that my iPod randomly can't be found as a device, and it is slow to skip between .mp3s

camaro1&6 · 01-02-2016, 12:52 PM

I had the same issue today! , on star message then my radio stopped working. Not sure if anyone else has this but the power to the radio and lighting wouldn't shut off also , I went into trunk and unhooked negative to battery and everything went back to normal. Going to take in for first service this week coming see if there's any service bulletin. Hopefully isn't going to be a consistent issue thinking about shutting on star off!.

Camaro25 · 01-02-2016, 03:04 PM

I was actually going to come here and post this question. I was out and about today and when I came out of the store I got into my car and the Onstar promotion came on. When it was over I made a phone call and after I was finished I went to turn on my radio. Nothing. Phone volume was what it showed when I turned up the volume on my radio. I tried turning blu tooth off, I turned the phone off. Turned the car off and restarted it and nothing. When I got home I let the car sit for about an hour and I went back out and tried it and the radio was fine.

BrandX · 01-03-2016, 10:46 AM

It is the Onstar promotion...the Onstar rep told me there will probably be other promotion messages....I told them to shut off my Onstar even though I am still in the "free" period. I will say the rep did have me press some button/symbol on the mirror and it disconnected the call and everything returned to normal.

They refused to shut Onstar down and said they will "opt out" my car from receiving promotion messages.

I hate, hate, hate Onstar.

Camaro25 · 01-03-2016, 11:24 AM

Did they just start doing these promotion messages? I had Onstar in my 2013 Camaro and this is the first time I've heard one.

jimmypop13 · 01-03-2016, 11:57 AM

I picked up my car on December 5th and haven't received any promotional message. For people that received it, did ur dealer push the OnStar button when u were leaving with the car to make sure someone spoke to u and set up ur account? Mine did

Camaro25 · 01-03-2016, 12:28 PM

Quote:

Originally Posted by jimmypop13

I picked up my car on December 5th and haven't received any promotional message. For people that received it, did ur dealer push the OnStar button when u were leaving with the car to make sure someone spoke to u and set up ur account? Mine did

Yep. I pushed the button and set everything up.

priusowners · 01-06-2016, 06:39 PM

Quote:

Originally Posted by dragonZ28

Started the car up, and got an OnStar message about some BS, and then my audio won't work. My radio doesn't work, my bluetooth doesn't work, nothing.

When I turn the volume dial, it says it is changind the phone volume - even when there is no phone connected. The volume is not muted, but the HUD says "Audio Off" and even has the speaker with a marked out symbol. What gives? Anyone else experience this?

For what it's worth, I left the car, set the alarm, and got back in. The problem was still there. I will try to disconnect the battery if it persists. Then, it goes to the dealer.

Try a cold boot?

Rock-It Man · 01-10-2016, 10:38 AM

Quote:

Originally Posted by dragonZ28

Started the car up, and got an OnStar message about some BS, and then my audio won't work. My radio doesn't work, my bluetooth doesn't work, nothing.

When I turn the volume dial, it says it is changind the phone volume - even when there is no phone connected. The volume is not muted, but the HUD says "Audio Off" and even has the speaker with a marked out symbol. What gives? Anyone else experience this?

For what it's worth, I left the car, set the alarm, and got back in. The problem was still there. I will try to disconnect the battery if it persists. Then, it goes to the dealer.

Call Onstar. This happened to me on another GM car. They walked me through a reboot that didn't require disconnecting the battery.

Also I told them not to send me any more unsolicited messages. So far, haven't received any. We'll see...

01-01-2016, 03:47 PM	#1
dragonZ28 Drives: 2001 T/A, 2010 2SS/RS, 2006 Z06 Join Date: Apr 2009 Location: Lexington, KY Posts: 2,428	Audio Won't turn on Started the car up, and got an OnStar message about some BS, and then my audio won't work. My radio doesn't work, my bluetooth doesn't work, nothing. When I turn the volume dial, it says it is changind the phone volume - even when there is no phone connected. The volume is not muted, but the HUD says "Audio Off" and even has the speaker with a marked out symbol. What gives? Anyone else experience this? For what it's worth, I left the car, set the alarm, and got back in. The problem was still there. I will try to disconnect the battery if it persists. Then, it goes to the dealer.

01-01-2016, 03:49 PM	#2
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	somehow your car is stuck in phone mode, mess with the wheel buttons for phone...but yeah, a 20 min disconnect should get it... __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

01-01-2016, 04:15 PM	#3
LovePhenom I am a UAW/GM employee. Drives: 2016 Chevrolet Camaro 2LT RS V6 Join Date: Aug 2015 Location: Tonawanda, New York Posts: 467	This happened to alot of us last month. Turn the car off, then restart it. It's a glitch in the OnStar promotion __________________ *Pearla* Summit White 2016 Chevrolet Camaro 2LT RS V6 Auto w/ Adrenaline Red Interior, Red Hash Marks, 20" Machined Face Aluminum Wheels, Convenience & Lighting Package, Performance Exhaust , 8" MyLink w/ Navigation, Sunroof, RS Wheel Caps, GlowTie, Splash Guards, Red LGX Engine Cover, All Weather Premium Floor Mats, Cargo Mat, Red Knee Bolsters, Black Front Fascia Extension, RS Floor Console Lid, Red MGP Caliper Covers, ZL1 AddOns Tow Hook, 2017 ZL1 Spoiler. Coming Soon:

01-02-2016, 03:04 PM	#6
Camaro25 Drives: 2016 Camaro 1LT RS Join Date: Mar 2013 Location: Ohio Posts: 68	I was actually going to come here and post this question. I was out and about today and when I came out of the store I got into my car and the Onstar promotion came on. When it was over I made a phone call and after I was finished I went to turn on my radio. Nothing. Phone volume was what it showed when I turned up the volume on my radio. I tried turning blu tooth off, I turned the phone off. Turned the car off and restarted it and nothing. When I got home I let the car sit for about an hour and I went back out and tried it and the radio was fine. __________________ Camaros owned: 1987 White Sport Coupe 1992 White Z28 2013 Black 2LS 2016 Hyper Blue 1LT RS

01-03-2016, 10:46 AM	#7
BrandX Camaro Again? Drives: 2016 Camaro SS Join Date: Oct 2009 Location: Tampa Bay, Florida Posts: 215	It is the Onstar promotion...the Onstar rep told me there will probably be other promotion messages....I told them to shut off my Onstar even though I am still in the "free" period. I will say the rep did have me press some button/symbol on the mirror and it disconnected the call and everything returned to normal. They refused to shut Onstar down and said they will "opt out" my car from receiving promotion messages. I hate, hate, hate Onstar. __________________ 2SS, NGM, NPP, MRC, 6M, NAV, Blk Bowties, Split Spoke Gray wheels

01-01-2016, 05:42 PM	#4
dragonZ28 Drives: 2001 T/A, 2010 2SS/RS, 2006 Z06 Join Date: Apr 2009 Location: Lexington, KY Posts: 2,428	It seems that shutting the car off for a few minutes fixed the problem. This should be fixed, though. I also find that my iPod randomly can't be found as a device, and it is slow to skip between .mp3s

01-02-2016, 12:52 PM	#5
camaro1&6 Drives: 67camaro 69Nova C6 Join Date: Nov 2015 Location: Buffalo New York Posts: 570	I had the same issue today! , on star message then my radio stopped working. Not sure if anyone else has this but the power to the radio and lighting wouldn't shut off also , I went into trunk and unhooked negative to battery and everything went back to normal. Going to take in for first service this week coming see if there's any service bulletin. Hopefully isn't going to be a consistent issue thinking about shutting on star off!.

01-03-2016, 11:24 AM	#8
Camaro25 Drives: 2016 Camaro 1LT RS Join Date: Mar 2013 Location: Ohio Posts: 68	Did they just start doing these promotion messages? I had Onstar in my 2013 Camaro and this is the first time I've heard one. __________________ Camaros owned: 1987 White Sport Coupe 1992 White Z28 2013 Black 2LS 2016 Hyper Blue 1LT RS

01-03-2016, 11:57 AM	#9
jimmypop13 Drives: 2016 camaro ss Join Date: Oct 2010 Location: Spring, TX Posts: 1,127	I picked up my car on December 5th and haven't received any promotional message. For people that received it, did ur dealer push the OnStar button when u were leaving with the car to make sure someone spoke to u and set up ur account? Mine did __________________ 2016 camaro 2SS hyper blue/Kalahari, A8, MRC, NPP, sunroof, SW headers through axleback, Circle D 3600rpm TC, Pray ported IM/TB, E85 Sold: 2002 Z28, NBM, M6, 460rwhp, 2009 HHR SS RIP : 2002 WS6 Black, A4, 355rwhp

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