Deffective display 2016 camaro??

ItsMTsmurf · 08-12-2016, 12:02 AM

Bought my camaro ss almost 2 months ago and it has a deffective display. Its just black screen and I cant use any of the features it has. I took it to the dealer immedietly and they kept it for two days to call me and say they cant fix it and need to order a new unit. Its been a month and a half and they have no details about when they will get the part. Its being shipped from a supplier to GM then to my dealer. Anyone have to deal with this? How long am I supposed to wait? Any way to speed this up or get a replacement car? I emailed them a two days ago for an update and just got ignored. Who else can I speak with since it was their service manager who ignored my email. I spoke with him 2 weeks ago and he gave me the usual bs that its his top priority blah blah blah...... not the first time these guys have ignored me and Its made me loose all patience.

KILLA BEE · 08-12-2016, 12:43 AM

Quote:

Originally Posted by ItsMTsmurf

Bought my camaro ss almost 2 months ago and it has a deffective display. Its just black screen and I cant use any of the features it has. I took it to the dealer immedietly and they kept it for two days to call me and say they cant fix it and need to order a new unit. Its been a month and a half and they have no details about when they will get the part. Its being shipped from a supplier to GM then to my dealer. Anyone have to deal with this? How long am I supposed to wait? Any way to speed this up or get a replacement car? I emailed them a two days ago for an update and just got ignored. Who else can I speak with since it was their service manager who ignored my email. I spoke with him 2 weeks ago and he gave me the usual bs that its his top priority blah blah blah...... not the first time these guys have ignored me and Its made me loose all patience.

I just went through this for a month!!!!! I feel for you brother read my prior thread ( BEWARE 17 OWNERS, WHAT A DAY!!!!!!!!! ) And by the way this will be moved to a different category. Just a heads up good luck. All your answers will be provided in this thread

Camaro25 · 08-12-2016, 01:02 AM

Mine started acting funny for a day or so before going totally black. Took it into the dealer and they had it up and running in a couple hours. They told me there was a recall on them.

SuperSound · 08-12-2016, 09:05 AM

Quote:

Originally Posted by CreativeDawn

I was one of the first to have this issue awhile back! I remember it went black and I was unable to use any of the settings! I had to take her in which took them a little over a week to fix the problem. They needed to special order the unit!

I have a feeling 100s are having this issue but only few of us report it.

Think there are two issues. One the screen goes blank and stays like that (requiring replacement). Two some (including me) have myLink "stay in sleep mode" on a restart. Sometimes after a remote start, sometimes after idling, no clear pattern yet. That issue does fix it self after sitting (powered off) for 15-20mins it seems.

I have heard only a few cases of issue 1. Issue 2 is more prevalent.

Glen e · 08-12-2016, 09:08 AM

A month and a half for lack of parts supply qualifies in every state for lemon law....just a thought. Look in your owners manual for how to proceed.

ItsMTsmurf · 08-12-2016, 07:48 PM

My dealer didnt even fully put my display unit back together. I found two nut/bolts in my cup holder when I went to pick it back up. I can hear the radio and control it through the steeting wheel. The backup camera activates once but then goes to a black screen and sometimes even that no signial fuzzy looking screen. My dealer tried to re-instal the mylink software and it did nothing so ordered a new unit. One month and a half later im still here waiting for a date as to when they even get the part.

Ill keep you guys updated on a fix and see if this is a big recal for the new gens.

TatsuSensei · 08-31-2016, 12:10 PM

Twice so far the display has gone black on me. and the USB port doesn't work.

This link worked for me. But it should not be this way......

http://www.cruzetalk.com/forum/36-ge...n-how-fix.html

Edit -- after the 5 min wait it came back up and worked fine is what I am getting at.

SuperSound · 08-31-2016, 12:12 PM

Quote:

Originally Posted by TatsuSensei

Twice so far the display has gone black on me. and the USB port doesn't work.

This link worked for me. But it should not be this way......

http://www.cruzetalk.com/forum/36-ge...n-how-fix.html

Edit -- after the 5 min wait it came back up and worked fine is what I am getting at.

Interesting. Pretty much the same thing I did but I did lock the car and let it set about 20 mins.

Sent from my SAMSUNG-SM-G920A using Tapatalk

TatsuSensei · 08-31-2016, 12:16 PM

Quote:

Originally Posted by SuperSound

Interesting. Pretty much the same thing I did but I did lock the car and let it set about 20 mins.

Sent from my SAMSUNG-SM-G920A using Tapatalk

I am sorry man I somehow missed your post on this....

So it didn't matter if you locked the doors it seems. Which is good cause I hate leaving my car unlocked.

Is this my link running a windows CE as well? If so that could explain the issue.....

SuperSound · 08-31-2016, 12:40 PM

Quote:

Originally Posted by TatsuSensei

I am sorry man I somehow missed your post on this....

So it didn't matter if you locked the doors it seems. Which is good cause I hate leaving my car unlocked.

Is this my link running a windows CE as well? If so that could explain the issue.....

Pretty sure it wasn't windows. It uses something open source but can't remember which.

Sent from my SAMSUNG-SM-G920A using Tapatalk

Gregataustin · 09-07-2016, 10:27 PM

2016 2SS. I have the same exact problem. Drove it to work, everything was fine. I came out to go home, black screen of death. My car has 9640 miles on it and I can say I'm a little pissed off. This thing has seen the shop more times in 4 months than my Surburban did in 7 years. The shop is nice at the very least which is a plus since I spend more time there than almost anywhere else it seems. I'm going to attempt to force them into lifetime replacements on it since it's got numerous threads on how shitty the Mylink is. Since they only use the best and highest quality modules it should be an easy sell.

KILLA BEE · 09-07-2016, 10:49 PM

Quote:

Originally Posted by Gregataustin

2016 2SS. I have the same exact problem. Drove it to work, everything was fine. I came out to go home, black screen of death. My car has 9640 miles on it and I can say I'm a little pissed off. This thing has seen the shop more times in 4 months than my Surburban did in 7 years. The shop is nice at the very least which is a plus since I spend more time there than almost anywhere else it seems. I'm going to attempt to force them into lifetime replacements on it since it's got numerous threads on how shitty the Mylink is. Since they only use the best and highest quality modu

les it should be an easy sell.

Goid luck to all of you I just went through this bukk crap with my 17 and only had it for a week. I got it back not to long ago and with extreme rage and damn near terrorist actions I got them to make a car paymentbIt was extremely humiliating for me.

ItsMTsmurf · 09-13-2016, 08:39 PM

It took nearly two months to get mine fixed. The dealer told me the manufacture somewhere overseas had an earthquake that messed up the machine that makes the display unit. Sounds like a bunch a bs but if it true good luck on anyone waiting for a replacement part. Bright side is my dealer knew how made I was and Im getting $1,000 (two car payments) along with black badges and full weather proof floot mats.

yttocs5ooo · 09-28-2016, 08:30 PM

had this happen to mine the other day, unplugged the battery for 10 minutes and so far so good. the screen was black but the touch features still worked for the radio stations.

08-12-2016, 12:02 AM	#1
ItsMTsmurf Drives: 2016 Camaro SS Join Date: Aug 2016 Location: San Diego Posts: 15	Deffective display 2016 camaro?? Bought my camaro ss almost 2 months ago and it has a deffective display. Its just black screen and I cant use any of the features it has. I took it to the dealer immedietly and they kept it for two days to call me and say they cant fix it and need to order a new unit. Its been a month and a half and they have no details about when they will get the part. Its being shipped from a supplier to GM then to my dealer. Anyone have to deal with this? How long am I supposed to wait? Any way to speed this up or get a replacement car? I emailed them a two days ago for an update and just got ignored. Who else can I speak with since it was their service manager who ignored my email. I spoke with him 2 weeks ago and he gave me the usual bs that its his top priority blah blah blah...... not the first time these guys have ignored me and Its made me loose all patience.

08-12-2016, 01:02 AM	#3
Camaro25 Drives: 2016 Camaro 1LT RS Join Date: Mar 2013 Location: Ohio Posts: 68	Mine started acting funny for a day or so before going totally black. Took it into the dealer and they had it up and running in a couple hours. They told me there was a recall on them. __________________ Camaros owned: 1987 White Sport Coupe 1992 White Z28 2013 Black 2LS 2016 Hyper Blue 1LT RS

08-12-2016, 09:08 AM	#5
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	A month and a half for lack of parts supply qualifies in every state for lemon law....just a thought. Look in your owners manual for how to proceed. __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

08-12-2016, 07:48 PM	#6
ItsMTsmurf Drives: 2016 Camaro SS Join Date: Aug 2016 Location: San Diego Posts: 15	My dealer didnt even fully put my display unit back together. I found two nut/bolts in my cup holder when I went to pick it back up. I can hear the radio and control it through the steeting wheel. The backup camera activates once but then goes to a black screen and sometimes even that no signial fuzzy looking screen. My dealer tried to re-instal the mylink software and it did nothing so ordered a new unit. One month and a half later im still here waiting for a date as to when they even get the part. Ill keep you guys updated on a fix and see if this is a big recal for the new gens.

08-31-2016, 12:10 PM	#7
TatsuSensei Drives: 2016 RS Hyper Blue Join Date: Jul 2016 Location: Warner Robins, GA Posts: 47	Twice so far the display has gone black on me. and the USB port doesn't work. This link worked for me. But it should not be this way...... http://www.cruzetalk.com/forum/36-ge...n-how-fix.html Edit -- after the 5 min wait it came back up and worked fine is what I am getting at.

09-07-2016, 10:27 PM	#11
Gregataustin Drives: 2016 Camaro SS Join Date: Jun 2016 Location: San Antonio Posts: 2	2016 2SS. I have the same exact problem. Drove it to work, everything was fine. I came out to go home, black screen of death. My car has 9640 miles on it and I can say I'm a little pissed off. This thing has seen the shop more times in 4 months than my Surburban did in 7 years. The shop is nice at the very least which is a plus since I spend more time there than almost anywhere else it seems. I'm going to attempt to force them into lifetime replacements on it since it's got numerous threads on how shitty the Mylink is. Since they only use the best and highest quality modules it should be an easy sell.

09-13-2016, 08:39 PM	#13
ItsMTsmurf Drives: 2016 Camaro SS Join Date: Aug 2016 Location: San Diego Posts: 15	It took nearly two months to get mine fixed. The dealer told me the manufacture somewhere overseas had an earthquake that messed up the machine that makes the display unit. Sounds like a bunch a bs but if it true good luck on anyone waiting for a replacement part. Bright side is my dealer knew how made I was and Im getting $1,000 (two car payments) along with black badges and full weather proof floot mats.

09-28-2016, 08:30 PM	#14
yttocs5ooo Drives: 1991 Z28, 1992 Z28 , 2016 SS Join Date: Sep 2016 Location: Illinois Posts: 3	had this happen to mine the other day, unplugged the battery for 10 minutes and so far so good. the screen was black but the touch features still worked for the radio stations.

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