[Cameron27]

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[CamSS7]

Originally Posted by Cameron27

Thanks camaro5.

I did try talking face to face with the highest management available today. I've taken note of the next steps you outlined.

My next step currently is to meet with a 3rd party technician. He's a trusted connection. He will be looking at the car and will give me his honest opinion. If he tells me it's not bad enough yet, then I'll leave it; if he tells me to pursue repairs, that's what I'll do. If I continue, I'll use the inspection from the 3rd party tech, plus the original service document from the Chevy dealership that "confirmed" all of my issues, to back up my claims as I move forward. I would *think* it would be very difficult to deny an escalated claim when they already confirmed it officially in writing at my first service appointment a month ago, and if a certified 3rd party tech confirms the problem as well.

Here's why I think they won't fix it: Because they know the whole transmission probably doesn't need replacing, and they don't have the expertise to fix it. If they start with one repair, it means moving through a host of repairs, and perhaps they don't want those lower warranty billable hours on their plate. They even confirmed my V4 shudder and told me there's no service bulletins to fix that, they didn't want to flush my transmission fluid per the TSB. Exact wording is that they "confirmed minor vibration" and "searched for TSB and found none, no service available to be provided."

I'm in British Columbia, unfortunately. But I do have a couple other dealerships I can try. I hope a different dealership will be a more positive route, but that's way out of my way -- I really hope arbitration through camvap isn't what I have to do.

I Have exactly the same issues with the A8 on my SS, and I refused at first to believe it's unfixable, but it is. I went to multiple dealerships , even had a dealership send a guy from GM to check it. The only thing I came out of the door with was that " it's the computer programming "

[dpevans]

If you picked up in August have you done the evaluation survey yet?

[cmitchell17]

Anyone know the differences in the CTS V driveline and transmission parts vs whats in the Camaro?

[camaro5]

Originally Posted by Cameron27

Thanks camaro5.

I did try talking face to face with the highest management available today. I've taken note of the next steps you outlined.

My next step currently is to meet with a 3rd party technician. He's a trusted connection. He will be looking at the car and will give me his honest opinion. If he tells me it's not bad enough yet, then I'll leave it; if he tells me to pursue repairs, that's what I'll do. If I continue, I'll use the inspection from the 3rd party tech, plus the original service document from the Chevy dealership that "confirmed" all of my issues, to back up my claims as I move forward. I would *think* it would be very difficult to deny an escalated claim when they already confirmed it officially in writing at my first service appointment a month ago, and if a certified 3rd party tech confirms the problem as well.

Here's why I think they won't fix it: Because they know the whole transmission probably doesn't need replacing, and they don't have the expertise to fix it. If they start with one repair, it means moving through a host of repairs, and perhaps they don't want those lower warranty billable hours on their plate. They even confirmed my V4 shudder and told me there's no service bulletins to fix that, they didn't want to flush my transmission fluid per the TSB. Exact wording is that they "confirmed minor vibration" and "searched for TSB and found none, no service available to be provided."

I'm in British Columbia, unfortunately. But I do have a couple other dealerships I can try. I hope a different dealership will be a more positive route, but that's way out of my way -- I really hope arbitration through camvap isn't what I have to do.

You came to the right place

Originally Posted by cmitchell17

Anyone know the differences in the CTS V driveline and transmission parts vs whats in the Camaro?

No difference, same exact problems

I have a 2016 CTS-V that started having the transmissionproblems in July 2016 with almost 5K miles on it; I purchased the01/02/2016. There was a regular vibration that ran through the car as Idrove it. I took it in and they said it needed to be reprogrammed. They kept it for 2 weeks, I picked it up and the problem was still there. The shutter/vibration appears to be an inherent problem with the 8 speedtransmission after a few miles accumulate from what I have read about it.

This sounds similar to my issues on my 2017 CTS-V. Which is a constant shake while cruising on the highway. I have not seen it referenced anywhere, but the service bulletin they point me to is #PIP5405B.

I've never seen something like this explained away so quickly as "normal" simply because it is common. Such a ridiculous claim and turning into a huge waste of time. I also have a new z06, which is manual, and does not have this issue.

I've been in with the car several times. All they have attempted was a reprogram. Will be pursing full resolution, which sadly is looking like that means bye-bye CTS-V. Will revert back with any other observations.

More Here:

http://www.cadillacvnet.com/forums/c...-wont-fix.html

[laynlo15]

If you'd have just bought a V8.

[CamSS7]

Originally Posted by laynlo15

If you'd have just bought a V8.

exactly same issue in the A8 on my SS....

[Chazzz]

No GM product with this A8 is immune to these issues V8 V6 or turbo4, and the risk of encountering these problems goes up with miles driven. I have read of more A8 issues in the Camaro with the I-4 on the forum, but in my research issues go across GM lines from trucks to Cadillacs to Corvettes and sadly as we all know well by now Gen6. Hold your breath on the new Ford/GM jointly designed A10 as I have read some posts from some very disappointed F150 owners that have been dealing with many frustrating issues with this all new tranny. Let's hope they get the bugs worked out and we don't get a repeat!

[camaro5]

Originally Posted by Chazzz

No GM product with this A8 is immune to these issues V8 V6 or turbo4, and the risk of encountering these problems goes up with miles driven. I have read of more A8 issues in the Camaro with the I-4 on the forum, but in my research issues go across GM lines from trucks to Cadillacs to Corvettes and sadly as we all know well by now Gen6. Hold your breath on the new Ford/GM jointly designed A10 as I have read some posts from some very disappointed F150 owners that have been dealing with many frustrating issues with this all new tranny. Let's hope they get the bugs worked out and we don't get a repeat!

And, the A10 won't physically fit the C7 Corvette.

All C7's since 2015 including the new 2019 ZR1. 8L90 Shudder-Matic

The front-engine Corvette will end with the 8L90

[Marty McFlew]

Originally Posted by camaro5

Cameron,

The ultimate fix for the A8 is the A10. You nailed that in another post. A8 has chronic issues and any Chevy service department knows it.

Until then,

I did some research and found two sources you can utilize, but before using them:


1. Have you met these people face to face and told them what you've told us?

Service Manager

Service Director (larger shops)

Dealer General Manager

Dealer owner


2. Is there another dealer in your area?

--------------

If they all fail, then Canada has a couple of sources to help

1. BBB.org (They are in Canada too) File a complaint against the dealer online.

2. CAMVAP - Canadian Motor Vehicle Arbitration Plan

www.camvap.ca/

If they can't fix it they should just replace the trans under warranty.

[Cameron27]

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[Cameron27]

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[Spartan268]

Originally Posted by Cameron27

Well no wonder they gave me the car back and thought I was crazy! The thing drove perfect today. I haven’t driven it since I picked it up (sat for the weekend). This is really odd. Only two hiccups in 40km, which I’d call normal.

They did say the tech shouldn’t have done a reprogram last time. That it was a mistake, that it could’ve messed things up. So idk if they did something about that off record, but the car is driving great today. It still downshifts poorly in triptronic, and shakes between p/r/n/d.

I get a call from Chevy today. I don’t even know what to say. This whole experience is very odd.

Which dealer did you go too? I currently have my 2SS HB sitting at the Dueck on Marine waiting repairs for the vibration issue on the tranny. Before I dropped it off the tech tried to convince me that I'm an idiot and the recall programming would resolve it. I told him there is a clear ****ing TSB online that this issue is common. He then tried to convince me that the american model is different from the canadian one and it may not apply. I got a call later on saturday saying they were able to reproduce the issue and their senior foreman needs to look at it. I'll probably find out today what happens with it.

Side note. Are you the brother that lives nearby me in QB?

[Cameron27]

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