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03-27-2014, 09:45 PM
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#1 |
 
Drives: 2011 2SS/RS convertible Join Date: Dec 2013
Location: Regina Beach, Saskatchewan
Posts: 25
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5th bow issue for the third time!!
  Wow! I just got my car back on Tuesday, from getting the 5th bow replaced for the second time. had it in my heated garage and was cleaning it cause of the mess the dealer left it in. Not to mention he didn't replace my seatbelts either so I had to re-bolt those in my self. Thought lets see how nice my roof works............ not it would not go down all the way and then when I put it back up the 5th bow is bent again and now I have a gap big enough to put my fingers into. This is really starting to pi$$ me off already. why can't Chevy come up with a proper fix!!!!!!!! not to mention I have top wait 10 frikken days for the bow to show up on top of this!!!!!
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03-28-2014, 08:03 AM
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#2 |
         
Drives: 2011 RJT 2LT/RS Convertible Join Date: Nov 2009
Location: Western Massachusetts
Posts: 3,381
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Need to have them replace the total top frame. You need to talk to a regional rep otherwise this will keep happening. This is the only real fix for the 2011s. Been there, done that.
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1st IPF Supercharged 2011 2LT/RS RJT Convertible
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03-28-2014, 08:04 AM
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#3 |
Drives: 19 Z06 Join Date: Nov 2011
Location: Oakville Ont.
Posts: 1,427
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+1
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Gone but not forgotten:
1974 Corvette Stingray 454 1986 Z28 2009 Mustang GT convertible 2012 45th 2SS Vert 2013 ZL1 M6 2014 Zl1 M6 2014 GT500 2016 Challenger Hellcat M6 www.youtube.com/c/garageking  |
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03-28-2014, 04:18 PM
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#4 |
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Drives: 2011 2SS/RS convertible Join Date: Dec 2013
Location: Regina Beach, Saskatchewan
Posts: 25
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well just got back from the dealer. they agree to replace the whole roof this time round hopefully that will be the end of my issues
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03-28-2014, 10:11 PM
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#5 | |
  
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Sorry to read of your 5th bow concerns, and it's great that you're getting an official diagnosis of this. Please keep us posted on your service visit and don't hesitate to contact me if you need additional assistance. Kind regards, William R. Chevrolet Customer Care |
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03-29-2014, 05:24 PM
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#6 |
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Drives: 2011 2SS/RS convertible Join Date: Dec 2013
Location: Regina Beach, Saskatchewan
Posts: 25
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thanks William. There are two Chevrolet dealers here and the first one whom shall not be named, was the most arrogant service dept. I have seen. They had absolutely no intension of working on my car. So needless to say I would not and will not refer them to anyone. The other Dealer was the most accommodating service dept. I have seen, talk about to polar opposites. they were ready and willing to solve my problem. kudos to them! will keep you update as I progress with this repair.
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03-31-2014, 10:05 PM
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#7 | |
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Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
I do regret to read about your negative dealership experience, and would be happy to formally document any complaints on your behalf if you'd like. If not, I will certainly look forward to further updates from you  .William R. Chevrolet Customer Care |
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04-03-2014, 08:50 PM
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#8 |
 
Drives: 18 2SS LT4 Top Join Date: Jan 2014
Location: Fraser Valley Canada
Posts: 245
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still trying to get mine fixed not getting anywhere with any dealers since my car i bought with a gm extended warranty 3 months ago isnt covered ...bought it with 65,000 Kms on it 2011
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04-03-2014, 09:43 PM
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#9 | |
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Drives: white 2012 2SS Join Date: Aug 2012
Location: minnesota
Posts: 43
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Quote:
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04-04-2014, 10:48 AM
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#10 | |
Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011
Location: USAREUR, CONUS/DOD-A, VA
Posts: 1,745
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Quote:
I was just on the phone with them on Monday, inquiring very specifically regarding the coverage for our convertible tops. The rep. called me back Tuesday and confirmed everything is covered except the canvas top. The only thing in printed format is available from the gmppdirect.com site.
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2011 Camaro 2LT RS Convertible
Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss." |
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04-05-2014, 10:51 AM
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#11 |
 Drives: 12' 2LT RS Rally Yellow 'vert Join Date: Sep 2013
Location: South Jersey
Posts: 63
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Baba,I don't see the info you are referring to on the website...could you please point me in the right direction...side note---what does the cloth top cost if it needs to be replaced?
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04-05-2014, 09:01 PM
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#12 | |
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Drives: 2011 2SS/RS convertible Join Date: Dec 2013
Location: Regina Beach, Saskatchewan
Posts: 25
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Quote:
for the canvas |
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04-06-2014, 08:20 AM
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#13 | |
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Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011
Location: USAREUR, CONUS/DOD-A, VA
Posts: 1,745
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Quote:
http://www.camaro5.com/forums/showthread.php?t=338605
__________________
2011 Camaro 2LT RS Convertible
Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss." |
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04-06-2014, 01:28 PM
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#14 |
Drives: 2018 ZL1 CONV. & 2011 2LT RS CONV. Join Date: Dec 2013
Location: LECANTO, FL.
Posts: 67
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GMPP
I HAVE SEEN AND HEARD ALOT ABOUT WHAT IS COVERED WITH THE CONVERIBLE TOP MECHANICAL ASSY ETC. ON THE EXTENDED WARRANTY.
IT WOULD BE NICE TO HEAR FROM A GM CUSTOMER SERVICE REP TO ANSWER THIS QUESTION AND PUT IT TO REST. ARE THE TOP MECHANICAL PARTS COVERED OR NOT ? THANKS, ROGER. |
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