[Ant_ss]

Took it in for a tapping noise I've been shrugging off as DI.
They told me "DI isn't that loud

[Eric SS]

That's a bummer. Good luck.

[Whis]

As much as this sucks it's amazing to see this kind of communication going on this fast, with sound files involved and everything.

[cellsafemode]

Originally Posted by Whis

As much as this sucks it's amazing to see this kind of communication going on this fast, with sound files involved and everything.

It's amazing how fast GM will work when the dealership is charging them instead of being able to swing blame and bills to the consumer.

[The Idiocracy]

Originally Posted by cellsafemode

It's amazing how fast GM will work when the dealership is charging them instead of being able to swing blame and bills to the consumer.

It's sad that that's how you think it works. Plus, the dealership isn't charging gm corporate anything. Us design engineers do genuinely care about our parts.

You might not believe it, but it's true.

[doc212121]

Originally Posted by The Idiocracy

It's sad that that's how you think it works. Plus, the dealership isn't charging gm corporate anything. Us design engineers do genuinely care about our parts.

You might not believe it, but it's true.

Totally agree...

[Waiting46]

Got confused why I was seeing cams...then realized its the v6 >.<

[Glen e]

Originally Posted by The Idiocracy

It's sad that that's how you think it works. Plus, the dealership isn't charging gm corporate anything. Us design engineers do genuinely care about our parts.

You might not believe it, but it's true.

Agreed.....

[CamaroBody]

I was looking at a Camaro 2SS and there was a large water stain on and right below the passenger headrest. I figured a potential leak in the sunroof while the guy showing the car just shrugged it off and said they will clean it... I wonder if anyone has leaking sunroof

[Mr. Wyndham]

Originally Posted by The Idiocracy

It's sad that that's how you think it works. Plus, the dealership isn't charging gm corporate anything. Us design engineers do genuinely care about our parts.

You might not believe it, but it's true.

Originally Posted by doc212121

Totally agree...

Originally Posted by Glen e

Agreed.....

...because.....

[cellsafemode]

Originally Posted by The Idiocracy

It's sad that that's how you think it works. Plus, the dealership isn't charging gm corporate anything. Us design engineers do genuinely care about our parts.

You might not believe it, but it's true.

The dealership will certainly be paid by GM once whatever the source of the problem is found (assuming there is one) so a price to repair it can be attached to the invoice. Dealerships tend not to run service departments for free so they'll look to be paid by someone.

My comment was less about the fact that GM is paying so they care and more about the speed at which it has been getting handled by the right people was because the question about it being warranty work was far less in doubt. Had this been a year from now, I dont think anyone would be receiving that level of service. Maybe i'm wrong though, maybe it's just dealers that fight consumers before it ever gets to GM because warranty work pays less than non-warranty work but that's still eventually GM's fault too. They fight tooth and nail to try and ensure that dealers are necessary for servicing your vehicle.

I'm not saying the whole of the company's actions is representative of the attitude and professionalism of it's individual constituents but to say the reverse is true just hasn't matched reality. But that's been true of multiple car companies so it's not like they're alone. Which is why i've owned 3 generations of camaros and only camaros since i started driving.

[martelds]

Originally Posted by The Idiocracy

It's sad that that's how you think it works. Plus, the dealership isn't charging gm corporate anything. Us design engineers do genuinely care about our parts.

You might not believe it, but it's true.

I'm an engineer, they are engineers. They care a lot.
They are proud of this car. GM does seem to have communication problems. But they will get this fixed.

[nvrsatisfied]

Originally Posted by CamaroBody

I was looking at a Camaro 2SS and there was a large water stain on and right below the passenger headrest. I figured a potential leak in the sunroof while the guy showing the car just shrugged it off and said they will clean it... I wonder if anyone has leaking sunroof

Dealership probably left the window cracked during a rain storm.

[Bluecyclone]

We all care, some individuals just speak"Out their League" or... I know the dealerships sales force could use a "tweak" as I informed a chevy saleman of the "Performance Parts" coming soon to his absolute surprise. I am getting-in on the "aftermarket" boom myself with a consultation business.