Camaro SS manual shipment (not production) hold officially confirmed by GM (UPDATED)

[RJT-Maro]

Originally Posted by Blackwolf

It shows shipped where????

I didn't see your car listed in the Built/Bayed database?? (maybe I just missed it) Did you enter your info for tracking?? If your going strictly by what your dealer is telling you, you may be in for a major letdown.

I hope I'm wrong, I really do, but I don't think your car is coming as soon as you might think it is.

Im not trying to be a meany-but when I say this
but I realy dont care what you guys say I was told that it was shipped and In route/transit to Birmingham AL by the General Sales Manager of the dealership!!

He has been trustworthy so far so Im going with what they said!!

EDIT: And also Im going to by the dealership saturday to get my workbench sheet and I will take a picture of it and what it says for you guys!!
(going down there to talk money)

[Blackwolf]

Originally Posted by RJT-Maro

Im not trying to be a meany-but when I say this
but I realy dont care what you guys say I was told that it was shipped and In route/transit to Birmingham AL by the General Sales Manager of the dealership!!

He has been trustworthy so far so Im going with what they said!!

Hahaha............ Like I said, I hope I'm wrong but if your going by the word of anyone at your dealership.............. good luck!! Not that he would lie to you, but his word is only as good as the info available to him. And we all know that we have MUCH better info available to us right here then the dealers do.

Why not remove all doubt and enter your information into the built/bayed database so you'll know every step your car is taking on it's way to you??


Have you ever heard of that river in Egypt??

I hope your car is here tomorrow.


btw....... My dealer also has an invoice for my car and told me it was in transit............... 3 weeks ago!!! He still doesn't know that its in QC hold. I've known since last weekend.

[bwindham]

I hope for you, you are right. Mine was built the same day and it is in QC. Hopefully not long.

[RJT-Maro]

Originally Posted by Blackwolf

Hahaha............ Like I said, I hope I'm wrong but if your going by the word of anyone at your dealership.............. good luck!! Not that he would lie to you, but his word is only as good as the info available to him. And we all know that we have MUCH better info available to us right here then the dealers do.

Why not remove all doubt and enter your information into the built/bayed database so you'll know every step your car is taking on it's way to you??


Have you ever heard of that river in Egypt??

I hope your car is here tomorrow.


btw....... My dealer also has an invoice for my car and told me it was in transit............... 3 weeks ago!!! He still doesn't know that its in QC hold. I've known since last weekend.

I already have should be in tommorrows update!

[Supermans]

Originally Posted by Hylton

That will be the last resort. GM tries to work with dealerships and gives them as much time as possible to work things out.

One reason some cars get bayed is because GM is waiting for the dealership to get it's act together. After a certain amount of time, they have to move the car (makes no money sitting there) and will divert the order to another dealership. Unfortunately, GM is not allowed to inform you of any of this. GM hates being put in this position but they cannot deliver a car to a dealership if they have reason to believe they may not get paid for it.

This is where GM's attitude towards leaving the good enthusiasts who pre-ordered needs to be changed. You say GM is not allowed to inform you of any of this?? Not allowed by whom exactly??? It should be in GM's best interest to inform the customer in this situation so the car they pre-ordered and left a deposit for gets switched to a dealer close to them so they can get the car, and GM should help the person get their deposit back, if not GM should offer a credit back to the customer.. Anything less and it is a GM that is thinking about their own pocket book rather than their loyal customers..

[ahart04]

Originally Posted by Blackwolf

Have you ever heard of that river in Egypt??

[Mr. Wyndham]

Originally Posted by Supermans

This is where GM's attitude towards leaving the good enthusiasts who pre-ordered needs to be changed.

Changed?? I'm sorry, but I completely disagree. What other company do you know of that gives car-by-car updates upon request via an unsanctioned enthusiast site?! I feel I need to remind you...we do not take priority over any and all situations just because we're enthusiasts. It sucks a little bit, considering how long we've stuck with this. But if, like Hylton said, there is serious risk of the dealer not paying for the car...I wouldn't give the car to them either!! And don't tell me you would....

As for information...I have no doubt that somewhere in the franchise agreements, there's probably some privacy clause that prohibits them from bypassing the dealer in such a situation. GM may have been able to deny renewals of thousands of contracts, but they can't violate them.

[DBrown21]

does anyone know the next time we will be updated about the hold? I have a Black 2SS/RS manual that has a TPW of this week (7/13).. hope they fix the problem soon so my baby can make its way towards it's new home

[Mr. Wyndham]

Originally Posted by DBrown21

does anyone know the next time we will be updated about the hold? I have a Black 2SS/RS manual that has a TPW of this week (7/13).. hope they fix the problem soon so my baby can make its way towards it's new home

No, unfortunately. We've been told that we'll be updated...they just don't know "when", yet.

[Doc]

Originally Posted by Supermans

This is where GM's attitude towards leaving the good enthusiasts who pre-ordered needs to be changed. You say GM is not allowed to inform you of any of this?? Not allowed by whom exactly??? It should be in GM's best interest to inform the customer in this situation so the car they pre-ordered and left a deposit for gets switched to a dealer close to them so they can get the car, and GM should help the person get their deposit back, if not GM should offer a credit back to the customer.. Anything less and it is a GM that is thinking about their own pocket book rather than their loyal customers..

The problem I see with this is that GM doesn't own the dealerships. Transaction-wise, to GM the dealer is the customer who orders the car from them and it's the dealer who pays them for it, even though you "ordered" it through the dealer. The dealer buys the car from GM at wholesale and resells it to you. You're buying it from the dealer and pay the dealer. If the dealer has sudden credit issues, or is in danger of going bankrupt, they can still take your money but not pay GM who sold it to them on credit.

Most merchants that buy wholesale buy on credit; usually net 30 or whatever terms they've agreed to. That means they receive merchandise on credit from the manufacturer and now have 30 days to pay for it. They then sell it (or try to) before that 30 day point, and pay the manufacturer what they owe and keep the difference between what they paid and what they sold it for as profit. Even if they haven't sold it yet they still have to pay what they owe at that 30 day point or they go "past due" and run the risk of collections action against them. This is why you can often get "good deals" at the end of the month because they're up against that net 30 deadline and need to move some product to get the money to pay their supplier.

If they're in the hole already and "order" more merchandise, the supplier may just place their order on hold until those past due invoices are caught up. Or they can put them on C.O.D. which means their credit isn't good anymore; pay on delivery.

All this takes place "behind the scenes" as far as you the customer goes and the contract and/or credit issues between the dealer and supplier are not something the supplier can tell you or anyone about legally.

[RPO F55]

Originally Posted by Doc

If the dealer has sudden credit issues, or is in danger of going bankrupt, they can still take your money but not pay GM who sold it to them on credit.

Most merchants that buy wholesale buy on credit; usually net 30 or whatever terms they've agreed to. That means they receive merchandise on credit from the manufacturer and now have 30 days to pay for it. They then sell it (or try to) before that 30 day point, and pay the manufacturer what they owe and keep the difference between what they paid and what they sold it for as profit. Even if they haven't sold it yet they still have to pay what they owe at that 30 day point or they go "past due" and run the risk of collections action against them. This is why you can often get "good deals" at the end of the month because they're up against that net 30 deadline and need to move some product to get the money to pay their supplier.

If they're in the hole already and "order" more merchandise, the supplier may just place their order on hold until those past due invoices are caught up. Or they can put them on C.O.D. which means their credit isn't good anymore; pay on delivery.

All this takes place "behind the scenes" as far as you the customer goes and the contract and/or credit issues between the dealer and supplier are not something the supplier can tell you or anyone about legally.

You have the overall payment situation wrong as far as the auto industry works here in the US. GM, like all the domestics, invoices the dealer and is paid in full prior to the vehicle arriving at the dealership. The floorplan credit you refer to is with GMAC or some other bank, not GM the manufacturer. The vehicle cost sits on this floorplan account building interest (which the dealers makes payments on) until it is sold, the dealer then having only a day or two to pay off the balance amount once sold. To do otherwise would cause what is known as an out of trust situation and could threaten their floorplan account as a whole. But this is not with the manufacturer, who has already been paid in full - it is with the flooprlan company, or bank in GMAC's case. GMAC is separate from GM and is now a National Bank. They handle the majority of flooplan for GM and Chrysler since Chrysler Credit is being wound down and merged into GMAC. Ford Motor Credit handles most of Ford but is also a separate, financial institution although it is still owned by Ford. In all cases no vehicle shows up at the lot without the manufacturer having being paid in full.

[Hylton]

Originally Posted by RPO F55

You have the overall payment situation wrong as far as the auto industry works here in the US. GM, like all the domestics, invoices the dealer and is paid in full prior to the vehicle arriving at the dealership. The floorplan credit you refer to is with GMAC or some other bank, not GM the manufacturer. The vehicle cost sits on this floorplan account building interest (which the dealers makes payments on) until it is sold, the dealer then having only a day or two to pay off the balance amount once sold. To do otherwise would cause what is known as an out of trust situation and could threaten their floorplan account as a whole. But this is not with the manufacturer, who has already been paid in full - it is with the flooprlan company, or bank in GMAC's case. GMAC is separate from GM and is now a National Bank. They handle the majority of flooplan for GM and Chrysler since Chrysler Credit is being wound down and merged into GMAC. Ford Motor Credit handles most of Ford but is also a separate, financial institution although it is still owned by Ford. In all cases no vehicle shows up at the lot without the manufacturer having being paid in full.

Yes, the process has changed comewhat since GM sold GMAC but guess who's on the hook to GMAC if the dealer has not paid for the car and the dealer goes bankrupt?

Secondly, you are assuming that it is not GMAC who is raising the red flag on the dealer. Here's an analogy for you. You (dealer) want to buy a house. House builder (GM) wants to sell you the house. You apply for a mortgage (GMAC) but the mortgage company turns you down. They tell the home builder that your credit sucks and you owe all sorts of money. Do you think the home builder is going to want to deal with you?

[Supermans]

Originally Posted by Dragoneye

Changed?? I'm sorry, but I completely disagree. What other company do you know of that gives car-by-car updates upon request via an unsanctioned enthusiast site?! I feel I need to remind you...we do not take priority over any and all situations just because we're enthusiasts. It sucks a little bit, considering how long we've stuck with this. But if, like Hylton said, there is serious risk of the dealer not paying for the car...I wouldn't give the car to them either!! And don't tell me you would....

As for information...I have no doubt that somewhere in the franchise agreements, there's probably some privacy clause that prohibits them from bypassing the dealer in such a situation. GM may have been able to deny renewals of thousands of contracts, but they can't violate them.

It is not the person ordering the Camaro who is at fault here in these situations but that of the dealership and GM decides to punish the person who had nothing to do with it by keeping quiet and then not helping them out.. I'm not just talking about enthusiasts but that is plain wrong and indicative of not only looking away from the problem and not facing it but of a company that only cares about their bottom line and not the actual customers.. I know you defend GM to death in everything they do but this is something that needs to be changed for the better. Franchise laws have been re-written because new dealer agreements and terms may have been created when GM went into bankruptcy however I find little talk about this as if its "the way it is" even after the fact.

GM Says their New Dealer Agreement Supersedes all State Dealer Franchise Laws

http://www.autosavant.com/2009/06/09...ranchise-laws/


BTW, Where is the official news Camaroscotty that GM was going to shed the light on the affected VIN's today? GM must be waiting till high noon.

[UCF w00t]

GM still thinks of their dealers as being equal customers as consumers. THAT needs to change. I don't give a crap who writes you the check, CONSUMERS are their customers!!!! Dealers are just middle men!!!!!