Damage to Car Before Delivery

lcgates · 03-09-2018, 10:37 AM

I ordered a 2018 2SS. It finally came in and I went down to the Dealer and paid for it, did paperwork, etc. I got them to throw in window tinting so I left the car there, never taking delivery. When I went back to get it, it had damage to the front bumper and panel (See Pic). Of course they said they will fix it, but I'm thinking it will never really be the same as new. I paid for a new car, not one with repaired body damage. Any thoughts?

soloknight6 · 03-09-2018, 10:39 AM

wtf. Id be asking for a quite a bit more than a repair. Free oil changes for life and an extended 100k warranty would do it for me lol.

Modern07 · 03-09-2018, 10:51 AM

What state are you in? Some states allow you a number of days to return a car and get out of it without any issues - if the dealer doesn’t make this right for you I would be considering that route!

MrChrisLS3 · 03-09-2018, 10:56 AM

I understand how you feel. However, the reality is that there are many, many cars on lots that have had this kind of repair work done to it long before it's sold. Cars get damaged in transit, or sitting on the lot all the time.

Just make sure everything is documented. Don't take possession of the car until it is fixed to your satisfaction. Tell them you want them to make the first payment for you to compensate for the lost time.

Glen e · 03-09-2018, 10:59 AM

you can “unwind” the deal, as dealers call it, the car and money are not totally transacted.

walk away, you can find many cars out there these days....

I`m Batman · 03-09-2018, 11:07 AM

Hard to see over the hood/fenders of these car and see where the car ends and obstacle begins... apparently someone at the dealer found out the hard way.

I don't know what I would do but probably some kind of compensation for your time and inconvenience would be nice.

ChevyRules · 03-09-2018, 11:27 AM

Did you look at it before signing the paperwork and then got damaged afterward or did they try to get everything done and never presented a chance to look over it before delivery?

MuhThugga · 03-09-2018, 11:32 AM

If you want a vehicle that hasn't been repaired from the start, demand a different vehicle.

rjacobs · 03-09-2018, 11:40 AM

i would tell them to eat that car and get you another one.

New is new is new...

You didnt pay for a new car that had a new fender and front bumper cover plus repaint... you paid for a new, unblemished car.

Hyper RS · 03-09-2018, 12:09 PM

Quote:

Originally Posted by MuhThugga

If you want a vehicle that hasn't been repaired from the start, demand a different vehicle.

That is what I would do! Repaint is not the same as factory paint!

buck50 · 03-09-2018, 12:14 PM

I would "unwind" the deal if you can.
Even if the dealer did a perfect job on the repair the repair may showup on your VIN in the future. Also first question I ask when searching for a late model pre-owned car is has vehicle had any paint or bodywork. If the answer is yes I move on to another car.

SixgenSix · 03-09-2018, 12:16 PM

Never sign or hand over anything until you looked over the car with fine tooth comb on a bright sunny day.

Hopefully the dealer makes this right.

SPARTAN sui · 03-09-2018, 12:31 PM

I'd walk away from that unless they go above and beyond to make it right, that is fix the issue so it's like new and than other incentives. I've seen some dealerships do $2,000 in GM accessories or something like that.

craigss50 · 03-09-2018, 12:40 PM

They won't do much. They can repair the car and sell it for new.

03-09-2018, 10:37 AM	#1
lcgates Drives: 2018 Camaro 2SS Join Date: Jan 2018 Location: Texas Posts: 5	Damage to Car Before Delivery I ordered a 2018 2SS. It finally came in and I went down to the Dealer and paid for it, did paperwork, etc. I got them to throw in window tinting so I left the car there, never taking delivery. When I went back to get it, it had damage to the front bumper and panel (See Pic). Of course they said they will fix it, but I'm thinking it will never really be the same as new. I paid for a new car, not one with repaired body damage. Any thoughts? Attached Images

03-09-2018, 10:39 AM	#2
soloknight6 SoCal HT5! SD Drives: 2016 red hot 2ss M6 Join Date: Nov 2011 Location: San Diego CA, Posts: 1,929	wtf. Id be asking for a quite a bit more than a repair. Free oil changes for life and an extended 100k warranty would do it for me lol. __________________ http://www.camaro5.com/forums/showth...37#post5437037 By my deeds, I honor him. V8!!!

03-09-2018, 10:51 AM	#3
Modern07 Mid-Florida Camaro Club Drives: 2019 ZL1 on Order Join Date: Jan 2011 Location: Heathrow, FL Posts: 3,136	What state are you in? Some states allow you a number of days to return a car and get out of it without any issues - if the dealer doesn’t make this right for you I would be considering that route! __________________ My Build Thread

03-09-2018, 10:59 AM	#5
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	you can “unwind” the deal, as dealers call it, the car and money are not totally transacted. walk away, you can find many cars out there these days.... __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

03-09-2018, 12:14 PM	#11
buck50 Drives: 2021 C8, 2022 Camaro 2SS Join Date: Jul 2015 Location: Central Illinois Posts: 108	I would "unwind" the deal if you can. Even if the dealer did a perfect job on the repair the repair may showup on your VIN in the future. Also first question I ask when searching for a late model pre-owned car is has vehicle had any paint or bodywork. If the answer is yes I move on to another car. __________________ Order 9/09/2021,2022 2SS, NPP, 56W whls, B04 stripe, AQJ seats, N26 strg. whl., SLN brace 3000 1/19/2022 3400 1/25/2022 TPW 1/31 3800 2/15/2022 4300 2/19/2022 4B00 3/04/2022 4000 3/8/2022 Delivered 3/9/2022 ____________________________________ Order 6/01/2016 2017 2SS, NPP, 56R whls 3000 6/08/2016 3000 6/15/2016 TPW 7/18/2016 3400 7/7/2016 4200 7/25/2016 Delivered 7/28/2016 Sold May 2020

03-09-2018, 10:56 AM	#4
MrChrisLS3 Drives: 2018 1SS M6 Join Date: Nov 2014 Location: Houston Posts: 2,617	I understand how you feel. However, the reality is that there are many, many cars on lots that have had this kind of repair work done to it long before it's sold. Cars get damaged in transit, or sitting on the lot all the time. Just make sure everything is documented. Don't take possession of the car until it is fixed to your satisfaction. Tell them you want them to make the first payment for you to compensate for the lost time.

03-09-2018, 11:07 AM	#6
I`m Batman Drives: 2016 Camaro SS M6 Join Date: Oct 2016 Location: Colorado Posts: 393	Hard to see over the hood/fenders of these car and see where the car ends and obstacle begins... apparently someone at the dealer found out the hard way. I don't know what I would do but probably some kind of compensation for your time and inconvenience would be nice.

03-09-2018, 11:27 AM	#7
ChevyRules Drives: 2021 Tesla Model 3 LR Join Date: May 2016 Location: USA Posts: 964	Did you look at it before signing the paperwork and then got damaged afterward or did they try to get everything done and never presented a chance to look over it before delivery?

03-09-2018, 11:32 AM	#8
MuhThugga Poppycock Drives: Pontiac GTO Join Date: Dec 2013 Location: Wilmington, De Posts: 116	If you want a vehicle that hasn't been repaired from the start, demand a different vehicle.

03-09-2018, 11:40 AM	#9
rjacobs Drives: none Join Date: Nov 2012 Location: Dallas, tX Posts: 248	i would tell them to eat that car and get you another one. New is new is new... You didnt pay for a new car that had a new fender and front bumper cover plus repaint... you paid for a new, unblemished car.

03-09-2018, 12:16 PM	#12
SixgenSix Drives: 2020 SHOCK SS 1LE Join Date: Sep 2016 Location: Southern California Posts: 384	Never sign or hand over anything until you looked over the car with fine tooth comb on a bright sunny day. Hopefully the dealer makes this right.

03-09-2018, 12:31 PM	#13
SPARTAN sui PC Technician Drives: 2016 Hyper Blue 2SS Join Date: May 2012 Location: North Dakota Posts: 2,161	I'd walk away from that unless they go above and beyond to make it right, that is fix the issue so it's like new and than other incentives. I've seen some dealerships do $2,000 in GM accessories or something like that. __________________

03-09-2018, 12:40 PM	#14
craigss50 Drives: 2017 Camaro SS Fifty Join Date: Oct 2016 Location: Port St Lucie, Florida Posts: 966	They won't do much. They can repair the car and sell it for new.

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