05-26-2018, 12:33 PM | #1 |
Drives: 2018 Camaro 2SS Black A8 NPP Nav. Join Date: Sep 2017
Location: Martinez, Georgia
Posts: 48
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2018 Camaro 2SS Damaged at Dealership
Hi everyone. I took my 2018 Camaro 2SS to the local dealer for an oil change on Tuesday. It was raining so I took the car home and didn't drive it until the next morning. When I went out to start it up I noticed that the fender and the drivers door wasn't lining up properly. Upon further inspection I noticed that the fender and rocker panel on the drivers side were bent. I was like WTF? Went in and grabbed a mirror and inspected underneath both sides and it is all bent up underneath. (see pic) The car also pulls to the right at slower speeds and at highway speed it pulls to the left. Apparently they dropped the car on the lift or lifted it from the floor panels and dented in both sides. I took it back to the dealership and showed the damage to them. They acknowledged that the damage was done there and that they would fix it. I took the car to another Chevy dealer yesterday to get an estimate for the damage and they would only give me a "preliminary estimate". It was for $1410.00. They said there might be more damage once they get the fender off. My question is: What recourse do I have here? I don't really want a "repaired" car. Does anybody here have any experience with a situation like this??
Thanks in advance!!
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2018 Camaro 2SS, Jet Black, 8sp Auto, Remote Start, Dual Mode Performance Exhaust, Navigation System, Power Sunroof.
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05-26-2018, 12:40 PM | #2 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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Huh? Did'nt the dealer say he would fix it?
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05-26-2018, 12:47 PM | #3 |
Drives: 15 SilveradoLTZ,162SSVert BlazerRS Join Date: Dec 2015
Location: Minot,Maine
Posts: 644
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Do just what Glen e says, DON'T settle on what ANYBODY ELSE at the Dealership says, Go as high as You need to until YOU are HAPPY!!!!
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05-26-2018, 12:50 PM | #4 |
Drives: 2018 Camaro 2SS Black A8 NPP Nav. Join Date: Sep 2017
Location: Martinez, Georgia
Posts: 48
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Yes that's what they said but I didn't spend 50 grand for a "repaired" and "repainted" car that may or may not get fixed right. Plus they tried to hide the damage and did not disclose it to me to begin with. That makes the dealer completely untrustworthy.
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2018 Camaro 2SS, Jet Black, 8sp Auto, Remote Start, Dual Mode Performance Exhaust, Navigation System, Power Sunroof.
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05-26-2018, 01:15 PM | #5 |
Drives: 2017 1SS Hyper Blue Join Date: Apr 2017
Location: Wisconsin
Posts: 478
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Not necessarily. Might be just the technician that is untrustworthy. Oil changes are not done by the A-team. It’s not unusual for the service writer to not see the car after the Tech is done with it. How were they when you brought it to their attention? Lots of apologies and pledges to make it right, or did you get just indifference?
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05-26-2018, 01:22 PM | #6 |
Drives: Camaro and Mazda CX3 Join Date: Jun 2013
Location: Tampa Bay
Posts: 181
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Call all local news stations and see if they’ll expose them. I’ve seen people get results that way. Leave bad reviews online everywhere. Call the owner 5000 times if you have to.
The sky’s the limit. If you live in a super rural area though, none of that will work. Really sorry this happened to you. I know you don’t want a repaired car, but if you can’t get a new car out of it (unlikely, but possible) then you’re either stuck with a repaired car or a busted up car. I’d take a repaired car any day...unless the frame is bent. Then your insurance co will help ya out. Good luck |
05-26-2018, 01:26 PM | #7 |
Drives: Camaro and Mazda CX3 Join Date: Jun 2013
Location: Tampa Bay
Posts: 181
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For clarification, I wasn’t being dramatic in my post. This is worst case scenario type stuff like if they don’t repair it enough or the damage is way worse than thought. Just wait until they completely assess the situation.
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05-26-2018, 01:27 PM | #8 |
Drives: 2021 300 Join Date: Jan 2015
Location: New Jersey
Posts: 968
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I am sure the tech will hear about it or be fired. They will repair the vehicle case closed move on they will do there best to make it right. That's not a hard repair. My 13 ZL1 had the same damage after an oil change. they fixed it. Got free oil changes for 2 years. and when my wife bought a car they were very good on the price so I won!!!
don't be a A-hole and I am sure the dealer owner will want to make it right. |
05-26-2018, 01:29 PM | #9 |
Drives: Really Fast Join Date: Aug 2017
Location: In The Woods
Posts: 238
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Get a lawyer.
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05-26-2018, 01:35 PM | #10 | |
Drives: 2018 Camaro 2SS Black A8 NPP Nav. Join Date: Sep 2017
Location: Martinez, Georgia
Posts: 48
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Quote:
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2018 Camaro 2SS, Jet Black, 8sp Auto, Remote Start, Dual Mode Performance Exhaust, Navigation System, Power Sunroof.
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05-26-2018, 02:08 PM | #11 |
Drives: 2018 Camaro 2SS Black A8 NPP Nav. Join Date: Sep 2017
Location: Martinez, Georgia
Posts: 48
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I am going to press for a full list price credit so I can replace the car with one exactly the same with no damage. They can fix it and sell it as certified and mitigate their damages that way. All I wanted was an oil change. None of it is my fault. Them damaging and trying to hide it is f'd up!! That borders on criminal behavior...lol.
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2018 Camaro 2SS, Jet Black, 8sp Auto, Remote Start, Dual Mode Performance Exhaust, Navigation System, Power Sunroof.
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05-26-2018, 02:31 PM | #12 |
Drives: Camaro 2SS & ZL1 Join Date: Mar 2018
Location: Oklahoma
Posts: 857
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Hope it turns out for you, but dealers.....I had botched tint on my Honda, and when I took it to get it fixed(it started bubbling months after I got it), they defended the tint person after they were over 2 hours late and didn't fix all the tint, just a few windows. One tire had curb rash and they accepted the tint persons excuse of "driving though a construction zone that was dusty". How do you stuff up ONE tire that way? this was after the dealer delayed it a few weeks because it wasn't warm enough, but it's funny because it was 40 degrees warmer than it was the first time they tinted the car.
Once I got home I reviewed my dash cam footage to see that on the way back the camera was hit three times until it fell off the windshield lost power. The camera was turned back on and placed on the windshield a block from the dealer.
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2017 Camaro 2SS A8 Bright Yellow NPP MRC
2023 Camaro ZL1 A10 Radiant Red |
05-26-2018, 02:40 PM | #13 | |
Drives: 2018 Camaro 2SS Black A8 NPP Nav. Join Date: Sep 2017
Location: Martinez, Georgia
Posts: 48
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Quote:
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2018 Camaro 2SS, Jet Black, 8sp Auto, Remote Start, Dual Mode Performance Exhaust, Navigation System, Power Sunroof.
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05-26-2018, 02:49 PM | #14 | |
Drives: 2018 Camaro 2SS Black A8 NPP Nav. Join Date: Sep 2017
Location: Martinez, Georgia
Posts: 48
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Quote:
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2018 Camaro 2SS, Jet Black, 8sp Auto, Remote Start, Dual Mode Performance Exhaust, Navigation System, Power Sunroof.
Last edited by Rocketsled; 05-26-2018 at 04:11 PM. |
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