04-07-2017, 07:18 PM | #15 |
Drives: 2016 Camaro 2SS, 2017 ZL1 A10 order Join Date: Mar 2017
Location: Friendswood, Tx
Posts: 31
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04-07-2017, 07:49 PM | #16 |
Drives: 2017 ZL1 Join Date: Dec 2016
Location: Texas
Posts: 161
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04-08-2017, 09:39 AM | #17 | |
Drives: 2017 1SS Summit White Join Date: Mar 2017
Location: Western Mass
Posts: 2
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04-10-2017, 01:48 PM | #18 | |
Drives: Red hot ZL1 A10 2017 Join Date: Nov 2016
Location: MS Back to France (29)
Posts: 804
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I'm a little bit cold with him, Got a lot of infos by myself via this forum and the chat and he looks upset and doesn't want to help anymore like onstar activation, rail road tracking.... finally got the company (csx transportation), calling directly the business center. but missing the rail car number... So I can't track the car without this number GM customer service sent me back to the seller... back at the beginning again |
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04-10-2017, 09:30 PM | #19 | |
Drives: 2017 ZL1 Join Date: Dec 2016
Location: Texas
Posts: 161
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I think only the ordering dealer can see the rail car number in the event history. Maybe talk to someone else at the dealership? |
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04-19-2017, 07:55 AM | #20 |
Drives: 17 krypton green 1le Join Date: Feb 2017
Location: Oklahoma
Posts: 210
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Maybe my BS meter is to sensitive?
I tried to get my salesman to activate onstar with no luck. Which is fine as reading various places many will not do it since the car is not technically sold. However he said something about since they had just took over a previous dealership that it would hurt their numbers with GM and they could not do it right now because if that.
Honestly it moved my BS meter significantly and I was wondering if anyone had heard that before. It does make sense and would explain why some are hesitant to do it. |
04-19-2017, 09:06 AM | #21 |
Drives: 2017 ZL1 Join Date: Apr 2017
Location: DFW
Posts: 157
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If you call customer assistance at Chevy they will give you the rail car number. I called the CSX number after that to find out UP was transporting it. Chevy did tell me what city the train was last in and an ETA of when it would be at the distribution center. The Dealer has been utterly useless for me in the entire process.
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2017 ZL1 Hyper Blue Metallic M6
1996 Z28 Polo Green F1-D Procharged 383- 490rwhp |
04-30-2017, 09:44 AM | #22 | |
Drives: 1971 Chevy Camaro Join Date: Dec 2016
Location: Beacon, NY
Posts: 736
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04-30-2017, 09:47 AM | #23 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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There are some dealers that don't want to do this because yes, you have to report the car sold. It requires some paperwork and then it requires on top of that, some roll back paperwork if they had to cancel it , and some dealers just don't want to go through that. It is totally their decision.
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04-30-2017, 12:19 PM | #24 | |
Drives: ///M3 Join Date: Nov 2016
Location: west coast
Posts: 439
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05-02-2017, 11:10 PM | #25 |
Drives: 1971 Chevy Camaro Join Date: Dec 2016
Location: Beacon, NY
Posts: 736
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The ability to track your car comes with both benefits and a certain level of frustration. Not knowing where the car is may be better for some e like me. I am a control freak and honestly I will admit ignorance is bliss. I am totally disgusted with how long everything takes. My car was built 4/20 and I will probably not even have it by June. It's not the railroads fault. I'm just annoyed I ever decided to buy this car. Every day since manufacture has been consumed by knowing where it's at. I'm over it. What was once a really cool experience has been turned into one major PITA.
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05-24-2017, 12:11 PM | #26 |
Drives: 2017 ZL1 6spd Convertible NFG Join Date: Jan 2017
Location: Melbourne, FL
Posts: 109
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My car was built yesterday, and I just asked my dealer about enabling OnStar. He said he could enroll it, but it would expire if it's not activated from the car. Apparently the blue button has to be hit in something like 7 to 14 days after enrolling or OnStar will deactivate it, and there can be problems getting it reactivated. Anyone have info about what he's referring to? Maybe its the same "rollback paperwork" required if they reported the car sold in order to activate OnStar, but then the car didn't actually sell.
In his experience, there needs to be an OnStar welcome call where you get a 4 digit pin. He mentioned the possibility of an receiving an email to set up the account, but thinks that it will still expire if not activated from the car. He's willing to help and is planning to look into it more for me. Anyone have info I can provide him to get this moving along quicker? Thanks! |
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