2011 - TPW 8/16 - Page 52 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Duck · 09-07-2010, 11:30 AM

Quote:

Originally Posted by JustFresh

Still Sitting In Oshawa......

Man, that bites major hose.

I got an email from my dealer this morning at 7:34 AM saying, "The Camaro is loaded on a transport and just waiting to be dispatched to a driver. We
are getting close." 300 miles to go and hopefully not many other stops before mine.

Ragon · 09-07-2010, 11:30 AM

Ct.com just informed my car was delivered on the 3rd. wtf? Something is going on i called on the 4th and the were very postive they had no camaro

Papa T · 09-07-2010, 11:36 AM

Quote:

Originally Posted by BLUE RKT

I could not wait any longer. I called and he said the prep work is all done, it is getting detailed right now. I am picking it up at 4:00 today.

Congrats!!! Great news!!! Enjoy!!!

Heat Dynasty · 09-07-2010, 12:11 PM

Quote:

Originally Posted by BLUE RKT

I could not wait any longer. I called and he said the prep work is all done, it is getting detailed right now. I am picking it up at 4:00 today.

This is really unacceptable how we are being treated. I think once I get my car sometime this century I am going to file a compliant with the BBB.

CJM1682 · 09-07-2010, 12:58 PM

i really think the average salesman is just not used to to the tracking ability that the camaro has for its buyers. they are just simply not equipped in most cases to attend to the questions they are faced with by a knowledgeable purchaser. they are used to only having to call when the prep is complete, hey your car is here you can pick it up anytime. with the camaro's tracking options they have to pay attention to different status updates because it's purchasers have that ability to track, by there side thus giving an added opportunity for more questions about the process that we the consumer are not usually privileged to.

Papa T · 09-07-2010, 01:43 PM

Quote:

Originally Posted by CJM1682

i really think the average salesman is just not used to to the tracking ability that the camaro has for its buyers. they are just simply not equipped in most cases to attend to the questions they are faced with by a knowledgeable purchaser. they are used to only having to call when the prep is complete, hey your car is here you can pick it up anytime. with the camaro's tracking options they have to pay attention to different status updates because it's purchasers have that ability to track, by there side thus giving an added opportunity for more questions about the process that we the consumer are not usually privileged to.

I agree with you.
I had e-mailed or called my dealer 3 days in a row, asking for truck tracking info after my rail car showed "Empty", and say he has nothing / could get nothing. Then he suddenly he calls out of the blue and says, “the car is at his dealership, when do I want to pick up”??

We can track a $15 FedEx package, but we can't track a $25-$40,000 car…
Probably because of all the different carriers.

Danprh427 · 09-07-2010, 01:53 PM

At least they labeld it as sold but its been there since sunday and no call wtf

Heat Dynasty · 09-07-2010, 02:05 PM

My car finally came this afternoon. After I called them.....

I believe the dealers do have tracking to the trucks though don't want us to use it. The railcar for instance just says where our car is at and it secure all the way on the rail. Some idiot might tail the truck and try and steal the cars if a customer has a tracking. If the reason is for security then I agree not to give it out to customers. However, they can still look at the site and see maybe truck available to ship on xxxx or ETA xxxx. If they have that information available they could give us that.

If the dealers do not have the information (which I highly doubt) someone should be providing it from GM to them because the customers will be angry with the dealers when they are not fault.

In both situations GM needs to change the tracking process to provide better visibilty to the customers and/or dealers to provent frustration.

Danprh427 · 09-07-2010, 02:13 PM

Pics heat how u like the white one.

CJM1682 · 09-07-2010, 02:30 PM

i agree a purchase of this caliber should be able to have ETA info available, if not than GM needs to re-evaluate the position they are putting their dealerships (the ones they decided not to shut down) in, especially in this new everything information wise at your fingertips era. They are really showing their age in this industry. I had made a comment before about how an $850 destination charge, is ridiculous, especially when companies like Volkswagen and BMW charge half as much and supply the cars with an individual protected box to travel in overseas. Triple to distance, double to protection, half the price. I am pleased with my purchase and what GM has done with the car i decided to purchase but the shipping process probably has turned me off of buying a GM again. I just can't get over that a car built and ordered by a dealership for sale. can sit at any point after production for 2weeks (11 days so far in my case). that is unacceptable to me as a consumer, show me progress if not than i will be forced to believe that despite all your best efforts my tax dollars will yet again be going to fund your company sometime down the road.

Heat Dynasty · 09-07-2010, 02:51 PM

Quote:

Originally Posted by Danprh427

Pics heat how u like the white one.

I will try to but , it will be night time when I pickup the car.

Danprh427 · 09-07-2010, 02:52 PM

ah mine was outside with the orange one all dusty and shit i think they taking it in today to clean her up.

JustFresh · 09-07-2010, 02:55 PM

I'm going to be super pissed if i go through this whole week without an update...

here is how my day went:
1. Phone call and voicemail from dealer at 9am saying "call me back!". I call him back excited to hear good news and all he has to say is "your car is not here today as scheduled".....obviously douchebag thanks for the pointless/heartbreaking call
2. I call customer service who tells me "your car is in transit to the dealership"
3. More lies from customer service reps who tell me it is in transit. I asked "So you can confirm that my car has left the plant and is in transit?" They Replied "yes"
4. Sales manager from Marchant Chevrolet (Great Guy) spent all day talking to people about my car and calls me to find out that the car is still awaiting shipment onto a railcar because they aren't full yet
5. My loan started today....without a car to justify signing away 60 months...

Danprh427 · 09-07-2010, 03:00 PM

steal the blue 2lt that is next to my car i wanted the ownerd to come turn it on so i could see the hud.

09-07-2010, 12:58 PM	#719
CJM1682 Drives: 2011 Camaro 2LT Cyber Gray Join Date: Jul 2010 Location: Hartford, Connecticut Posts: 64	i really think the average salesman is just not used to to the tracking ability that the camaro has for its buyers. they are just simply not equipped in most cases to attend to the questions they are faced with by a knowledgeable purchaser. they are used to only having to call when the prep is complete, hey your car is here you can pick it up anytime. with the camaro's tracking options they have to pay attention to different status updates because it's purchasers have that ability to track, by there side thus giving an added opportunity for more questions about the process that we the consumer are not usually privileged to. __________________ 1100, Preliminary order accepted - 7/27/10 2000, Order accepted by GM - 8/03/10 3000, Order accepted by production control - 8/05/10 3300, Order scheduled for production - 8/05/10 TPW 8/16 3400, Order broadcast - 8/10/10 3800, Order produced - 8/17/10 2G1FC1ED9B9120450 4000, Available to ship - 8/18/10 R.I.P, Accident car declared "Total Loss" 69,101 miles :( - 03/18/15

09-07-2010, 02:30 PM	#724
CJM1682 Drives: 2011 Camaro 2LT Cyber Gray Join Date: Jul 2010 Location: Hartford, Connecticut Posts: 64	i agree a purchase of this caliber should be able to have ETA info available, if not than GM needs to re-evaluate the position they are putting their dealerships (the ones they decided not to shut down) in, especially in this new everything information wise at your fingertips era. They are really showing their age in this industry. I had made a comment before about how an $850 destination charge, is ridiculous, especially when companies like Volkswagen and BMW charge half as much and supply the cars with an individual protected box to travel in overseas. Triple to distance, double to protection, half the price. I am pleased with my purchase and what GM has done with the car i decided to purchase but the shipping process probably has turned me off of buying a GM again. I just can't get over that a car built and ordered by a dealership for sale. can sit at any point after production for 2weeks (11 days so far in my case). that is unacceptable to me as a consumer, show me progress if not than i will be forced to believe that despite all your best efforts my tax dollars will yet again be going to fund your company sometime down the road. __________________ 1100, Preliminary order accepted - 7/27/10 2000, Order accepted by GM - 8/03/10 3000, Order accepted by production control - 8/05/10 3300, Order scheduled for production - 8/05/10 TPW 8/16 3400, Order broadcast - 8/10/10 3800, Order produced - 8/17/10 2G1FC1ED9B9120450 4000, Available to ship - 8/18/10 R.I.P, Accident car declared "Total Loss" 69,101 miles :( - 03/18/15

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09-07-2010, 11:30 AM	#716
Ragon Drives: Grey 2011 V8 2ss Join Date: Jul 2010 Location: Santa barbra Posts: 63	Ct.com just informed my car was delivered on the 3rd. wtf? Something is going on i called on the 4th and the were very postive they had no camaro

09-07-2010, 01:53 PM	#721
Danprh427 Drives: 2010 Camaro Join Date: May 2010 Location: NY Posts: 318	At least they labeld it as sold but its been there since sunday and no call wtf

09-07-2010, 02:05 PM	#722
Heat Dynasty Drives: LS V6 Join Date: Aug 2010 Location: Long Island, NY Posts: 99	My car finally came this afternoon. After I called them..... I believe the dealers do have tracking to the trucks though don't want us to use it. The railcar for instance just says where our car is at and it secure all the way on the rail. Some idiot might tail the truck and try and steal the cars if a customer has a tracking. If the reason is for security then I agree not to give it out to customers. However, they can still look at the site and see maybe truck available to ship on xxxx or ETA xxxx. If they have that information available they could give us that. If the dealers do not have the information (which I highly doubt) someone should be providing it from GM to them because the customers will be angry with the dealers when they are not fault. In both situations GM needs to change the tracking process to provide better visibilty to the customers and/or dealers to provent frustration.

09-07-2010, 02:13 PM	#723
Danprh427 Drives: 2010 Camaro Join Date: May 2010 Location: NY Posts: 318	Pics heat how u like the white one.

09-07-2010, 02:52 PM	#726
Danprh427 Drives: 2010 Camaro Join Date: May 2010 Location: NY Posts: 318	ah mine was outside with the orange one all dusty and shit i think they taking it in today to clean her up.

09-07-2010, 02:55 PM	#727
JustFresh Drives: 2011 1LT RS M6 Black Join Date: Jul 2010 Location: Charleston Posts: 309	I'm going to be super pissed if i go through this whole week without an update... here is how my day went: 1. Phone call and voicemail from dealer at 9am saying "call me back!". I call him back excited to hear good news and all he has to say is "your car is not here today as scheduled".....obviously douchebag thanks for the pointless/heartbreaking call 2. I call customer service who tells me "your car is in transit to the dealership" 3. More lies from customer service reps who tell me it is in transit. I asked "So you can confirm that my car has left the plant and is in transit?" They Replied "yes" 4. Sales manager from Marchant Chevrolet (Great Guy) spent all day talking to people about my car and calls me to find out that the car is still awaiting shipment onto a railcar because they aren't full yet 5. My loan started today....without a car to justify signing away 60 months...

09-07-2010, 03:00 PM	#728
Danprh427 Drives: 2010 Camaro Join Date: May 2010 Location: NY Posts: 318	steal the blue 2lt that is next to my car i wanted the ownerd to come turn it on so i could see the hud.