GM Ignition Key Recall (See the new key here)

[CHMSC]

Major fail on the replacement key GM!!!!!!

[Mick]

Originally Posted by Ernest T

Class action law suit. Any lawyers on board?

The only ones that get a meaningful financial outcome in a class action law suit is the lawyers. They make millions for themselves and their firm, but the people whose supposed benefit is their stated objective get some meaningless "compensation" the ends up being a check that wouldn't amount to a decent coupon at the grocery store.

[Mick]

By choosing to handle the key issue in this way, GM is sacrificing huge quantities of public confidence in their products, plus showing a complete lack of concern for consumer satisfaction. In 2008, my 1997 Toyota Tacoma was part of a recall on the frames. They took my truck and paid me 150% of Kelly Blue Book value for EXCELLENT, regardless of condition. I bought this truck used for $12000, they paid me $10500 for a truck I had driven for almost 8 years! $1500 depreciation for 8 years! What did I buy with that check? No question...another Tacoma, which they gave me another $1000 off the price I negotiated because I bought another Toyota. I knew if they would back up my 11 year old truck that well, I knew they would stand by my new truck. I've since then sold that new Tacoma and bought another newer 2012 Tacoma. They screwed up with that frame provider, but they bent over backwards as a corporation to try to make sure they didn't lose me as a customer in the future. I'm sure it was expensive for Toyota to handle it that way, but I am a loyal customer because of it.
Giving customers this Mickey Mouse (my apologies to Mr. Mouse) fix to this questionable CYA problem does not give me warm feelings about GM or their commitment to customer satisfaction. GM, you're eroding a customer base that is particularly passionate about what they drive. How a company responds to adverse situations shows the true character of that company and this is showing a severe lack of integrity on your part.

[Majic]

Originally Posted by Low Saturn

I think it's more about how they're being treated as a customer than the design of the fob.

You're ready to buy a Camaro or worse, you already did. Signed the paperwork got financing and then you're told you can't take your car home because of something that really isn't a safety issue. There are half a million Camaros on the road with the current fob being used. If its aafe enough for us to wait for a letter telling us to bring the car in, its safe enough to let these people have their cars. If its too dangerous to let these people have their car, then it's too dangerous for us to continue to drive them.

AMEN to that. That is why the stop sale needs to be lifted and recall them later.

[jeffa]

Originally Posted by Low Saturn

I think it's more about how they're being treated as a customer than the design of the fob.

You're ready to buy a Camaro or worse, you already did. Signed the paperwork got financing and then you're told you can't take your car home because of something that really isn't a safety issue. There are half a million Camaros on the road with the current fob being used. If its aafe enough for us to wait for a letter telling us to bring the car in, its safe enough to let these people have their cars. If its too dangerous to let these people have their car, then it's too dangerous for us to continue to drive them.

While I don't agree on how GM handled the stop sell order, they really had no choice. Once you declare a safety recall, it is mandated by federal law that all new car deliveries must stop until the recall is performed on all in stock vehicles. Your vehicle is considered in stock if it has not been delivered, even though it has been paid for. Not the dealers call, but the fed's.

[Mick]

Check the poll on this site, GM. Almost 85% of respondents are giving the thumbs down to your "remedy". Take a bite of humble pie, go back and rethink this knee-jerk response and come back with something better. What you call fixing a problem is a far cry from giving owners a satisfying solution. It might satisfy the lawyers but it doesn't address the loss in confidence by putting a defective component in our cars in the first place. Unless an 85% disapproval rating is acceptable to you as a company.

[CHMSC]

Originally Posted by Mick

By choosing to handle the key issue in this way, GM is sacrificing huge quantities of public confidence in their products, plus showing a complete lack of concern for consumer satisfaction. In 2008, my 1997 Toyota Tacoma was part of a recall on the frames. They took my truck and paid me 150% of Kelly Blue Book value for EXCELLENT, regardless of condition. I bought this truck used for $12000, they paid me $10500 for a truck I had driven for almost 8 years! $1500 depreciation for 8 years! What did I buy with that check? No question...another Tacoma, which they gave me another $1000 off the price I negotiated because I bought another Toyota. I knew if they would back up my 11 year old truck that well, I knew they would stand by my new truck. I've since then sold that new Tacoma and bought another newer 2012 Tacoma. They screwed up with that frame provider, but they bent over backwards as a corporation to try to make sure they didn't lose me as a customer in the future. I'm sure it was expensive for Toyota to handle it that way, but I am a loyal customer because of it.
Giving customers this Mickey Mouse (my apologies to Mr. Mouse) fix to this questionable CYA problem does not give me warm feelings about GM or their commitment to customer satisfaction. GM, you're eroding a customer base that is particularly passionate about what they drive. How a company responds to adverse situations shows the true character of that company and this is showing a severe lack of integrity on your part.

Ummmmm ya that's what I meant to say lol.

Very well said!

[tonyfred]

Unless they somehow remotely disable my switchblade FOB, my car will not go back to the dealer for this ridiculous recall. It is all PR to make up for the terrible image GM has created for themselves by hiding real safety issues. This is plain STUPID.

[mmooiisseess]

What is a good exhaust and x pipe for a camaro I have one already but don't like the sound it's to ricy

[jcamaro37f]

Originally Posted by mmooiisseess

What is a good exhaust and x pipe for a camaro I have one already but don't like the sound it's to ricy

For some reason this made me laugh really loud at work, in a silent law library...


Sent from my iPhone using Tapatalk

[RobertRS]

Originally Posted by tonyfred

Unless they somehow remotely disable my switchblade FOB, my car will not go back to the dealer for this ridiculous recall. It is all PR to make up for the terrible image GM has created for themselves by hiding real safety issues. This is plain STUPID.

Wow! short ,concise, yet right on point.

[Firehawk178]

Can't the dealer just snap the key from the fob, attach a ring, call it a day, and deliver the car? Way faster and cheaper while still addressing the safety exposure brought to light by the people with the freakishly large knees.

[Pace]

Originally Posted by TOYMARO

My GOD!

To all of you saying "im not gonna buy a z28 or whatever because of that key."

Are you kidding me. If you got the $$ for a 75000 toy car you can afford an aftermarket KEYLESS system for a whole 500 bucks. Stop complaining. Jeesh.

I was kidding

[DandDC09]

I definitely won't be going in for this one!

My FOB is just fine!