01-10-2018, 08:31 AM | #71 |
Drives: Camaro Lighting Experts Join Date: Feb 2012
Location: St. Louis, MO
Posts: 2,429
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Tons of images and updates coming soon!! We are so happy with the current status of our build!
Stay tuned for updates Nick C. |
01-17-2018, 04:18 PM | #72 |
Drives: 6th gen Join Date: Aug 2013
Location: US
Posts: 3,670
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What's up with you guys? tried to make an order and you want my drivers license to complete the order? That's a first
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01-17-2018, 04:40 PM | #73 | |
Drives: Camaro Lighting Experts Join Date: Feb 2012
Location: St. Louis, MO
Posts: 2,429
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Quote:
Our card processing system indicated that there was a mismatch between the account billing address and address on the credit card. To prevent identify theft and fraud, our team asked for more documentation to confirm identity. This information is only used to protect our customers and to prevent credit card fraud. Thank you, Nick C. |
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01-17-2018, 04:56 PM | #74 | |
Drives: 6th gen Join Date: Aug 2013
Location: US
Posts: 3,670
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01-18-2018, 09:10 AM | #75 | |
Drives: Camaro Lighting Experts Join Date: Feb 2012
Location: St. Louis, MO
Posts: 2,429
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Quote:
We appreciate your support, and we thank you for your interest in our company's products. Nick C. Last edited by Diode Dynamics; 01-18-2018 at 09:27 AM. |
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01-18-2018, 12:29 PM | #76 |
Drives: 6th gen Join Date: Aug 2013
Location: US
Posts: 3,670
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My CC protects me, I don’t need that from you. If the case of a false positive doesn’t occur often, the case of True positive is next to nothing. To me, it looks like you trade in the minimal risk on your end to wasting the customers time. But hey, the customers time doesn’t cost you anything right? Regardless, I appreciate you explaining this and giving insight on your processes.
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01-18-2018, 01:01 PM | #77 | |
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01-18-2018, 02:02 PM | #78 |
Drives: 2016 1ss camaro Join Date: Feb 2016
Location: 909
Posts: 9,812
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my old work used to do the same and people would get mad about it also which is weird because the only people that would get mad about that are people trying to scam people or steal credit card info or just sketchy people hmm... lol
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16 1SS NIGHTFALL GRAY METALLIC WITH NPP #BECAUSERACECAR #SAVETHEMANUALS
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01-18-2018, 02:16 PM | #79 | |||
Drives: Turbo 4, SC V8 and Twin Turbo V8 Join Date: Jan 2014
Location: Vista, CA
Posts: 1,338
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Think of it from this point of view, wouldn't you be thankful to Diode if someone had stolen YOUR credit card and tried to make a purchase with it? Hell I would applaud the company who took extra effort in making sure that the cardholder is making the purchase, rather than a thief with a stolen credit card. The fact that you're putting up a fight is also a clear indication that you could have a stolen credit card that is not your own. Quote:
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I 100% agree, the only people who in fact truly got mad at me for asking for further proof were the ones who actually had stolen credit cards that they were trying to use. Big Kudos to Diode Dynamics for actually giving a damn and trying to verify things like this to prevent fraudulent charges. |
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