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02-07-2017, 07:53 PM
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#1 |
 
Drives: 2017 1LE SS Join Date: May 2014
Location: Las Vegas, NV
Posts: 621
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Who to call
If I'm pretty pissed at the lack of repairs getting done to my car under warranty, who do we call ??
Yea I'm at the point Chevrolet corporate needs involved Sad really
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'If one day the speed kills me, don't cry. Because I was smiling.' - Paul Walker
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02-07-2017, 08:23 PM
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#2 |
 
Drives: 16 Camaro 2SS Join Date: Aug 2016
Location: Houston
Posts: 46
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1 (800) 222 1020
On the same boat, been 6 weeks for me. lol |
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02-07-2017, 08:35 PM
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#3 | |
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Drives: 2017 1LE SS Join Date: May 2014
Location: Las Vegas, NV
Posts: 621
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Quote:
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'If one day the speed kills me, don't cry. Because I was smiling.' - Paul Walker
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02-07-2017, 09:06 PM
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#4 | |
  
Drives: 2017 2SS Join Date: Mar 2012
Location: Rolla, MO
Posts: 1,106
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Quote:
Amazing what you can find in the owners manual. 
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1996 Corvette - LT4
2017 Camaro 2SS 2019 GMC Sierra 2500 HD 2015 Harley Davidson Ultra Limited |
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02-07-2017, 10:58 PM
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#5 |
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Drives: 2017 2SS Hyper Blue Join Date: Dec 2016
Location: Houston TX
Posts: 550
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Ghostbusters!
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Check out my photo blog: https://ronfromtexas.wordpress.com/
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02-07-2017, 11:06 PM
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#6 | |
 
Drives: 2013 2LT RS, 2017 ZL1 Join Date: Jan 2013
Location: Houston, TX
Posts: 479
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Quote:
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02-18-2017, 06:55 PM
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#7 |
 
Drives: 2018 Camaro 2SS, Hyper Blue Join Date: Jun 2016
Location: Next Level Tuning - Chicago
Posts: 186
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BBB Auto Line - file now to get the process rolling if you meet the qualifications for your states lemon law or magnuson-moss warranty act which is federal.
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2018 2SS, A8, NAV, NPP, MRC, Sunroof, Hyperblue, LT4 S/C, LT4 Fuel System, RotoFab CAI, Headers, HiFlo Cats
2016 2SS, A8, NAV, NPP, MRC, Sunroof, Hyperblue (GM buyback) 1999 Trans Am Firehawk, M6, headers, no-cats, slp exhaust, hot cam, intake, 3:73 gears. Red/Blk |
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02-18-2017, 07:27 PM
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#8 |
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Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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Have any of you guys that are having these problems, had a sit-down with the general manager of the dealership? It must be face-to-face, not email or phone…
Here's a tip about dealer staffing; The only position in the entire dealership, more or less, that can override and oversee all departments, is the general manager. Individual department managers can play the "blame the other departments" game so some customer cases can end up stagnant. Stuff gets caught between departments, however the general manager can move mountains and stuff gets straightened out, more often than not. Get to the GM, he's your best bet. By the way, if you have not noticed, the service staff usually hates the sales staff, and vice versa. |
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02-18-2017, 08:36 PM
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#9 |
Drives: 2016 Summit White 2SS Join Date: Jan 2016
Location: Ontario
Posts: 423
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Listen to Glen if you haven't done this. He gave me the same advice when I ordered my car it sat at 1100 status for 2 months called emailed nothing was done walked in for a one on one with the general manager with in a week the car was being built had it with in a month at my dealership.
If they can't do it find another dealership if possible! I have 3 I use one for electronics and another for big repairs and one for oil changes (because its close) yes I use 3 dealerships because some are just not as good as others at certain things sad but true. Good luck
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2003 Cadillac CTS Sold
2006 Nissan 350Z Sold 2008 Cobalt SS/TC Sold 2016 Camaro 2SS Summit built 3/28/16 delivered 2018 Camaro ZL1 cancelled by GM 😡 2019 Corvette 2lt Z51 |
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02-19-2017, 06:57 AM
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#10 |
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Drives: 2020 rally green rs Join Date: Oct 2013
Location: Naples Florida
Posts: 1,159
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yes,Glen is really right!His last statement is really true!
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