03-07-2013, 06:42 AM | #15 |
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Perfectly understandable that you are po'd but, as others have implied, some of the blame is on you for not inspecting it closer upon delivery. You caught the scratches but you should have caught the pine needles and crap under the hood as well - you didn't even raise the hood when you picked it up (or before)? And I'm surprised you didn't get a "low tire pressure" signal on your way home (and filled with Nitrogen? - oooookay).
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2013 1SS/RS Coupe L99, Stainless Power Works LT Headers, SCT X4 Custom Tune from RDP, CAI Inc. Air Intake w/ Apex Scoop, VMAX CNC Ported Throttle Body, Solo Axle-Back Exhaust w/ J-pipes, Apex Catch Can, Husky Splash Guards, Heritage Grille, 3D Carbon Rear Spoiler, Oracle Chrome Turn Signal Bulbs, GM Reverse Light Trim Billets, Gorilla Black Locking Lugs, Emblem Pros Retro SS Badges/Custom Retro SS Kickplates/Under-hood Bowtie, 35% window Tint, Nitto Motivo Tires (6-8-18)
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03-07-2013, 06:45 AM | #16 | |
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Quote:
You have some good leverage to get something extra out of them. Those surveys mean a lot to dealerships.
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2013 1SS/RS Coupe L99, Stainless Power Works LT Headers, SCT X4 Custom Tune from RDP, CAI Inc. Air Intake w/ Apex Scoop, VMAX CNC Ported Throttle Body, Solo Axle-Back Exhaust w/ J-pipes, Apex Catch Can, Husky Splash Guards, Heritage Grille, 3D Carbon Rear Spoiler, Oracle Chrome Turn Signal Bulbs, GM Reverse Light Trim Billets, Gorilla Black Locking Lugs, Emblem Pros Retro SS Badges/Custom Retro SS Kickplates/Under-hood Bowtie, 35% window Tint, Nitto Motivo Tires (6-8-18)
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03-07-2013, 06:52 AM | #17 |
Right, right.
Drives: 79 Z28, 86 Camaro, 94 Burb 4x4 Join Date: Dec 2008
Location: Fond du Lac, Wisconsin
Posts: 1,350
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You bought a fairly expensive car from a dealer. Youre complaints are definitely legitimate. If theyre so worried about getting all "completely satisfieds", maybe they should earn it
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"You wanna lay the fate of the world on the kids camaro? Thats cool."
"When reporters asked what it was, one official stated, 'It's a small, vicious animal that eats Mustangs.'" The Creampuff Fleet- |
03-07-2013, 07:12 AM | #18 |
Drives: 2012 camaro 1SS/RS LS3 Join Date: Oct 2012
Location: Downingtown pa.
Posts: 94
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A new car should be perfect , even if it's only for
a day. Call me a D**K but that's the way I feel.
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03-07-2013, 07:14 AM | #19 |
Drives: 2012 ZL1 - #670 Join Date: Jun 2009
Location: Seminole, Fl.
Posts: 8,009
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On all three of my 5th gens, my dealer went over the car with me, logged any issues I had before we signed off on it.
I'm sure they will make it right ...
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03-07-2013, 07:14 AM | #20 |
Drives: Car Join Date: Jan 2013
Location: Alabama
Posts: 1,192
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My wife found about a 8 x 4 inch slightly orange peeled on a brand new truck once. We didn't buy it.
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03-07-2013, 07:58 AM | #21 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Brandon Chevrolet Customer Service
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03-07-2013, 12:07 PM | #22 |
Purveyor of Mirth
Drives: 2012 IOM 1LT/RS Convertible Join Date: Feb 2013
Location: Myrtle Beach, SC
Posts: 55
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I just got a call from General Manager of the dealership regarding as he put it my "well written email". He apologized for everything and asked how we could make it right.
He wants to meet me personally Tuesday AM and go over the list and make sure everything gets promptly addressed. He will also make sure I have an automobile to drive the couple days the shop has it. Perhaps I should ask for a Vette lol...just kidding I won't push it! Seems like we are on the way to getting this resolved! |
03-07-2013, 12:10 PM | #23 |
Drives: Camaro SS 2013 / Tahoe LTZ 2009 Join Date: Feb 2013
Location: Kuwait
Posts: 73
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tell GM about everything you saw, and go to the dealer to fix his stupid mistake with free of charge of course .
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03-07-2013, 01:31 PM | #24 |
Drives: 62 Chevy & 2021 1SS/1LE manual Join Date: Aug 2010
Location: Kentucky
Posts: 893
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they should have gone over the car mechanically before they let it leave. this would have taken care of the tire pressure and engine compartment. the nail in the tire is not something this would have caught so i would be ok as long as they give me a tire.
see how they deal with the problems and dont do the survey til they are done with the car. if they jerk you along, give them a bad report. |
03-07-2013, 02:47 PM | #25 |
Drives: 2013 2LT/RS Summit White Join Date: Feb 2011
Location: NY
Posts: 1,283
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