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blend door is very common as stated above. not a diy job unless you know what you're doing. most windshields break upon removal which is required so that plus all the labor of removing the dash is costly.
or look up the dremel fix, either way it sucks to remove or mess with the dash since things can break, crack, make noise, etc. especially if you have the dash crack already, though that problem may be more for the 2010-2011s
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